Toyota of Orange

I got the car I wanted. Javier Mendoza is the best🤗 I have been with Toyota of Orange for 12 years. I have never been disappointed. I followed Javier Mendoza from Irvine to Orange Toyota. Great team I have been with Toyota of Orange for 12 years. I have never been disappointed. I followed Javier Mendoza from Irvine to Orange Toyota. Great team and I don’t have to spend a whole day there. Thanks Javier and Toyota of Orange. I appreciate Greg, Manager too! Thanks again for your great work. More

Used to Love Coming Here, Now I Don't Ever Want To Return I used to love coming here, mostly because of its clean and hospitable waiting area. But after my last experience, I do not want to come here again. M I used to love coming here, mostly because of its clean and hospitable waiting area. But after my last experience, I do not want to come here again. My car got towed in because it would not start after a barely made it to work with a check engine light, an ABS light, a battery light, an almost immovable steering wheel, and subsequent inability to start the car. My supervisor tried charging it, but it couldn't hold a charge for more than 5 minutes before everything stopped again. However, I had a new battery there that had been tested and found to be at 100% power, so we thought it might be the alternator. After the diagnostic, Aron insisted that not only do I have a defective battery, I also had a radiator hose that needed replacing. He urged me to especially get the radiator hose replaced as my car was on the verge of another breakdown. However, he said the alternator was fine. We wanted to look at the hose ourselves, so we asked him to change the battery. I also requested that they not discard the store-bought battery, so that we could get a refund on it. After replacing the battery, he called and said the alternator was bad after all. When I came for the car, I was charged a shocking $1,326.21, despite having been quoted $1,098. Then I discovered they not only disregarded my request for the return of the supposed defective battery, they returned it to Parts and charged another $30.00 to get it back when I specifically requested it be returned to me and not Parts. Aron then spent another hour just in completing the paperwork for it. I then had to leave for work, so he asked me to come back the following day. The following day, he told me Parts and Services discarded the battery. Furthermore, I checked the Multipoint Inspection, and it said my radiator system and hose were still good. All in all, the experience was not only a hassle, I was put off by Aron's intention all along to push me for more money to increase Toyota's profits. More

Like Family The entire team makes it a wonderful / positive experience . Jeff Pena goes the extra difference. Friendly, knowledgeable and concerned about his cus The entire team makes it a wonderful / positive experience . Jeff Pena goes the extra difference. Friendly, knowledgeable and concerned about his customers, each and every visit. The shuttle driver was great. The only downside was the Uber return trip. I recommend your shuttle both ways. Refreshment and restrooms five stars. Keep everything the same , except your own shuttle service both ways More

Good comunication I tool my Sienna for service and it required a few parts and other services. Jeff Pena did a great job updating me or asking through phone calls despi I tool my Sienna for service and it required a few parts and other services. Jeff Pena did a great job updating me or asking through phone calls despite busy schedules for both of us. Thank you. G.S More

Love my Toyota Family I recently went for one of my check ups for my Toyota Corolla on Saturday, August 31st. Customer service was AMAZING! There were many cars that neede I recently went for one of my check ups for my Toyota Corolla on Saturday, August 31st. Customer service was AMAZING! There were many cars that needed service and a huge line to get in. I was worried my car would be stuck there for a long time. I was told 3 to 3.5 hrs. My car was ready in 2 hours! I was very happy and I highly recommend this dealership to anyone looking to purchase a car. More

Awesome Job! I recently bought a company Toyota Sienna from this dealership. Robert and Doug were very helpful. Robert met me in the lot, got all the paperwork goi I recently bought a company Toyota Sienna from this dealership. Robert and Doug were very helpful. Robert met me in the lot, got all the paperwork going, showed me all the car features, and got me introduced to Doug who did a wonderful job getting all the paperwork squared away. Great service, great deal, great workers! More

Enjoyable experience Eddie helped me get my new Camry he was very helpful Peter was the sales manager and he did everything possible to make my deal Alex was finance and h Eddie helped me get my new Camry he was very helpful Peter was the sales manager and he did everything possible to make my deal Alex was finance and he was very friendly and helpful as well. Love my new camry. More

Great Service Very knowledgeable and helpful in acquiring a new car. You don’t leave with a big headache like with other dealerships. Definitely recommend to my f Very knowledgeable and helpful in acquiring a new car. You don’t leave with a big headache like with other dealerships. Definitely recommend to my friends and family. More

Excellent service Tony Bonilla is a very profesional sales person. He help us to get our new car. He answered all our questions and work with us to get a great deal. Tony Bonilla is a very profesional sales person. He help us to get our new car. He answered all our questions and work with us to get a great deal. More

Expert, thorough service. I have used Toyota of Orange for about 2.5 years and I am always very pleased with the auto care service. You can count on it. I have used Toyota of Orange for about 2.5 years and I am always very pleased with the auto care service. You can count on it. More