Toyota of Orange
Orange, CA
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353 Reviews of Toyota of Orange
My 5th car from Toyota of Orange. Easy purchase process as always. Service department is great. This is a well run dealership! Sold cars before at two locations for a couple of years, so I am speaking from as always. Service department is great. This is a well run dealership! Sold cars before at two locations for a couple of years, so I am speaking from experience. More
This was my first visit to Toyota Of Orange for service 5K and everything went very well . I mentioned that where they had put my temporary registration on the windshield it was a bunch of glue there when 5K and everything went very well . I mentioned that where they had put my temporary registration on the windshield it was a bunch of glue there when I removed it and they cleaned my interior windshield and did a great job washing the exterior as well. More
They need to improve much better on how to wash a car.. Seriously you pay so much to get your service on your car & they hand it back all dirty. That’s a NO NO. Please get on top of it if you want people t Seriously you pay so much to get your service on your car & they hand it back all dirty. That’s a NO NO. Please get on top of it if you want people to come back. I’m very disturbed.... More
Outstanding service provided by Jeff. He was attentive to my vehicle maintenance needs and recommended the necessary repairs. Jeff communicated well and was very professional. my vehicle maintenance needs and recommended the necessary repairs. Jeff communicated well and was very professional. More
This is the second time we have purchased a vehicle from Toyota of Orange and have been extremely satisfied with the sales team. Jorge Zepeda was our sales professional this time and he was so very nice and Toyota of Orange and have been extremely satisfied with the sales team. Jorge Zepeda was our sales professional this time and he was so very nice and helpful that we would encourage anyone to buy a vehicle from him. There was one hiccup in the finance department that Toyota of Orange took care of courteously and promptly. For some reason the DMV accounting software required us to pay a higher city tax rate even though our vehicle is garaged in the unincorporated area of Orange County. Toyota of Orange reimbursed us the amount of sales tax over payment in 14 days. Thank you, Toyota of Orange and Jorge, for your wonderful customer service and our fantastic new car. More
The process was super smooth. I selected a car and knew the price by phone. Then, when I went there, it took about an hour to leave with my new car. I felt at ease because they were honest and explained ev the price by phone. Then, when I went there, it took about an hour to leave with my new car. I felt at ease because they were honest and explained everything very well. For any car-related needs, I would go to them whether it be leasing a new car, services, or buying a car. More
My husband & I have been coming here for 15 plus years & have always received top notch care for anything we have needed. Everything hasn’t always been perfect, however when it wasn’t, they made it rite. have always received top notch care for anything we have needed. Everything hasn’t always been perfect, however when it wasn’t, they made it rite. More
Sales person has no etiquettes of how to talk to a customer, i went to test drive a tacoma and parked at the parking spot first available, there was no sign and this sales associate no manners or resp customer, i went to test drive a tacoma and parked at the parking spot first available, there was no sign and this sales associate no manners or respect for a customer starts bashing at me to move the car then he can help me. Terrible experience will not give them business. As you enter there is no sign where to park, he pointed at parking sign which is impossible to see from a sedan as you enter the premises. More
I have always received very courteous service in the service dept, sales and finance depts. I have bought 5 cars from them and would come back if needed. service dept, sales and finance depts. I have bought 5 cars from them and would come back if needed. More
Great overall experience. Very quick and prompt service. Super friendly and professional service advisor. Understood my needs. Would definitely recommend bringing your Toyota here for service needs. Super friendly and professional service advisor. Understood my needs. Would definitely recommend bringing your Toyota here for service needs. More