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Toyota of Orange

Orange, CA

4.6
361 Reviews

1400 N Tustin St

Orange, CA

92867

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361 Reviews of Toyota of Orange

January 03, 2025

I recommend Toyota of Orange! ! thanks to Michael j Greene for your help with my service on my scion xB !! More

by Vargas864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael j Greene
January 01, 2025

Smooth, easy and negotiations were productive and we reached a deal that was beneficial to both parties More

by Mike M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Hurley, Michael in finance
Jan 02, 2025 -

Toyota of Orange responded

Mike, Congrats on your new ride and welcome to the family. It's a pleasure to see you had a quality car-buying experience and you drove home satisfied. Should you have any questions about your new vehicle, please don't hesitate to ask. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 27, 2024

We’ve purchased vehicles in 1983, 2017 and 2021 from this dealership and 2 vehicles from Toyota, El Monte. All have been serviced in Orange. Sales and Service representatives have been positive experiences More

by d99mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra, Service Department
Dec 27, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and happy to have helped with all of your Toyota needs for over 40 years. We hope that you're having a Happy Holidays and we can't wait to see you here in 2025. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 24, 2024

Brought my Prius in for white paint recall. They outsourced the paint job. Excellent result plus they detailed the inside. Had loaner vehicle for the 2 week period. Unfortunate that there had t More

by SoCal Kid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Dec 26, 2024 -

Toyota of Orange responded

John, We appreciate your patience while we took care of this paint recall and we're glad you were completely satisfied with your experience. Should you ever need anything else, please don't hesitate to let us know. You're family now. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 24, 2024

Amazing customer service, text reminders fabulous, and especially the Cutts family. And that tall salesman with British accent. Top notch parts, comfortable indoor waiting room. Happy holidays to all over More

by sumdelite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cutts
Dec 26, 2024 -

Toyota of Orange responded

Thanks so much for this amazing review. We're happy to see you receive 5-star service and communication from everyone here. We hope you have a Happy Holidays as well and we can't wait to see you here in 2025. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 20, 2024

I take my Lexus for service. Even though I don’t have an appointment I am taken in and my car is serviced on time. My service advisor Jeff Pena is outstanding as usual. More

by PhilD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Dec 23, 2024 -

Toyota of Orange responded

Phil, It's great to see Jeff and our team are always accommodating. We appreciate you choosing us here for your vehicle needs and we look forward to continuing to work together for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 10, 2024

Found out today that appointment or not those waiting on site for their car are taken care of first. I always make an appointment and go to a nearby family members house to wait and it takes 3+ hours every More

by Toyota4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ayon
Dec 11, 2024 -

Toyota of Orange responded

Thank you for bringing this concern to our attention. We'd like to learn more about your recent experience, as we do not prioritize those waiting on-site over those who have made other accommodations while their vehicle is being serviced. Please contact me when you have a moment to discuss this further. I hope to hear from you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

December 07, 2024

A lot of recommended services but no pictures or proof to show needed services. If I have a leaky gasket, you should have pictures of the leak or if my plugs need replaced, show me a picture of my old plugs, More

by Rustysdwelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 09, 2024 -

Toyota of Orange responded

We appreciate both your business and your feedback. Transparency is extremely important to us and we will definitely be sure to take this into account. Should you like further details about your recommended services at your most recent visit, please contact me and I will be happy to assist you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 28, 2024

Great service, easy to work with financing and sales to get a car that fit my budget and requirements. Albeit with some older standards (they could not do a debit transfer and forms being done on paper ins More

by William Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jeff
Dec 02, 2024 -

Toyota of Orange responded

William, We're happy to see that overall you had a seamless car-buying experience and you drove home satisfied. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 26, 2024

Great service. Friendly staff. Everyone is helpful. I feel they went above and beyond to help us. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ayon
Nov 27, 2024 -

Toyota of Orange responded

We're here to help and happy to see our team went above and beyond to take great care of you. We appreciate both your business and your feedback and we can't wait to serve you again in the future. Hope all is well. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

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