Back

Toyota of Orange

Orange, CA

4.6
348 Reviews

1400 N Tustin St

Orange, CA

92867

Directions

By Type

348 Reviews of Toyota of Orange

November 16, 2024

Always friendly and helpful, takes great care of my RAV4. I highly recommend this dealer. More

by jaxcloward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Nov 18, 2024 -

Toyota of Orange responded

Jax, Thank you so much for choosing us here for your Toyota needs. We're lucky to have you as a valued customer and we look forward to continuing to take great care of you and your RAV4 for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Been servicing my cars at this dealership for over thirty years. Absolutely love the people, the service, and the way they treat me. Thank you. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone I worked with.
Nov 11, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Mike! We're incredibly lucky to have you as a member of our Toyota of Orange Family and we can't wait to continue to take care of all your vehicle needs for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Outstanding service advisor in Jeff Pena. He does a great job of keeping you informed of the progress and work needing to be done. More

by PhilD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Nov 11, 2024 -

Toyota of Orange responded

Hi Phil, Jeff is awesome and it's no surprise to see he provides you with quality service and communication. We'll be sure to share this positive feedback with him and we're looking forward to seeing you here again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 30, 2024

Good experience, really enjoyed the large waiting room and text message updates that I received. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 31, 2024 -

Toyota of Orange responded

Dave, We're glad you were comfortable while you waited and liked the status updates via text. Thank you for both your business and feedback. We hope your vehicle is treating you well and we're looking forward to seeing you again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 26, 2024

Great service in most ways. Always enjoy the coffee and water provisions in waiting area and check in by associates to say they would check on my car’s progress. However, nev More

by lolden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Lily
Oct 28, 2024 -

Toyota of Orange responded

We're happy that overall you had a quality experience. We appreciate the feedback regarding the communication with your advisor. This is definitely something we'll be sure to address. We're glad you were able to get answers from your salesperson and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 08, 2024

Fast, easy and friendly! I booked my service appointment online and everything worked out smoothly! More

by pixispearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 09, 2024 -

Toyota of Orange responded

It's great to see the service process is seamless and you're satisfied. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 30, 2024

This dealer OK for seẻvice I will and plan to come back for service in the future More

by TN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah
Oct 01, 2024 -

Toyota of Orange responded

We're happy to see you're satisfied with the level of service you receive here and you'll be returning to see us. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 26, 2024

Always fast great service. The service consultants keep you updated on your vehicle. Waiting area comfortable and clean. You usually get your car back in the estimated time More

by annarod35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike V
Sep 27, 2024 -

Toyota of Orange responded

We're pleased to see you receive both prompt and quality service here and that you're comfortable while you wait. We appreciate both your business and your feedback and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 25, 2024

very good communication and courteousness by the employees there and they charge up mu battery More

by donhanashey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Sep 26, 2024 -

Toyota of Orange responded

Don, We're pleased to see our team was accommodating and provided you with quality communication. Thank you for both your business and your feedback. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

September 20, 2024

Without a scheduled appointment, the service Department performed my service in an expeditious manner and also identified and corrected a recall item. More

by mbernas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Herrera
Sep 23, 2024 -

Toyota of Orange responded

We're here to help and are happy that our team was able to accommodate you without an appointment. We appreciate you stopping by and we hope to serve you again in the future. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

1
...