Toyota of North Austin - Service Center

The service was amazing and the attention of the personnel was very nice and tender, letting me know every step of the process. personnel was very nice and tender, letting me know every step of the process. More

They take a long time to do an oil change, when you try to talk to the dealer and communicate, no advisor answers the calls, and the arrival area of ​​the cars is very dirty with garbage. to talk to the dealer and communicate, no advisor answers the calls, and the arrival area of ​​the cars is very dirty with garbage. More

Excellent service. Representative was very professional and prompt and service oriented. Highly recommend to visit again Representative was very professional and prompt and service oriented. Highly recommend to visit again More

Excellent customer-oriented, fast, efficient, really great personnel. I'm so glad I bought a Toyota, and can get ut serviced here! great personnel. I'm so glad I bought a Toyota, and can get ut serviced here! More

The dealership was quite unfriendly in general. They were always rushing and very unclear with the required repairs. They were always rushing and very unclear with the required repairs. More

Rafael is a very good advisor. Knowledgeable and he will let you know exactly what your car needs and what can wait for the next visit. Knowledgeable and he will let you know exactly what your car needs and what can wait for the next visit. More

Good service Came in for warranty work. The service representative was professional and wanted to help. The service representative was professional and wanted to help. More

Took my Prius in for annual maintenance. early morning, gave permission for initial inspection and all repair needed based on inspection, was told it would take all day till 5:30 pm. with a early morning, gave permission for initial inspection and all repair needed based on inspection, was told it would take all day till 5:30 pm. with a preliminary estimate approaching $1500. I reiterated approval of repair and cost… I went home & was advised earlier than expected that the repair was completed, came to pay & claim my car.. tried car functions promptly and noted that the right front window was stuck… pointed this out to Arielle & she said to bring car back for repair and that I would get a $50 discount … I assumed that the windows were a part of the overall service & that the correction of the window functioning would be free. .. please advise… thank you for taking care of my car! More

Poor customer service Did not notify me that vehicle was ready arrived at 445 to pick up vehicle and didn’t leave until close to 525 ready arrived at 445 to pick up vehicle and didn’t leave until close to 525 More

Jared in service was terrific! He was professional, timely and communicated status as I waited on the repair. I could not ask for better service. He was professional, timely and communicated status as I waited on the repair. I could not ask for better service. More