Toyota of North Austin - Service Center

No one calls you back. You get hung up on when they put you on hold. You get the runaround and no one knows anything when you ask. It’s always “I don’t know” You get hung up on when they put you on hold. You get the runaround and no one knows anything when you ask. It’s always “I don’t know” More

Quick and efficient. Very easy to get done.. Glad I chose Toyota of North Austin Very easy to get done.. Glad I chose Toyota of North Austin More

From the greeters to the service rep with on time service to the cashiers, all friendly, professional and helpful! to the cashiers, all friendly, professional and helpful! More

Easy to book the service. Good waiting area with wifi and drinks. Clear communication and pricing. Good waiting area with wifi and drinks. Clear communication and pricing. More

The service from Bobby Davis was great! It was timely and efficiently done. Great service experience! It was timely and efficiently done. Great service experience! More

Service is excellent. You are well informed from start to finish about any parts that need to be changed due to the mileage and you are well assured that your car is in o You are well informed from start to finish about any parts that need to be changed due to the mileage and you are well assured that your car is in optimum condition. More

Awful experience. Ariel and Will were incredibly unhelpful. Won’t be going back and wouldn’t recommend to anyone. Ariel and Will were incredibly unhelpful. Won’t be going back and wouldn’t recommend to anyone. More

The service for my car was good, the problem was the advisor Rafael Montalvo ( I think that was his last name) his attitude was very poor, kind of awful. I told him in the beginning that I had a coupon advisor Rafael Montalvo ( I think that was his last name) his attitude was very poor, kind of awful. I told him in the beginning that I had a coupon for the oil change where the price was $49 and he mentioned something about me "needing to read the fine print" because he was trying to charge a service charge that would have been added onto the total. Also, I noticed that I usually get a sort of review of what problems my car could have and I did not receive that either. More

The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. Stated that I need 2 issues looked into. Not only did they contact me over 2 days after several efforts to contact them, but they admitted they didn’t diagnosis the aspects I requested. I left with no issues resolved and fuming. More

Service is very good and friendly, working good and fast . I will be back for next service. . I will be back for next service. More