Toyota of North Austin - Service Center

Service department takes FOREVER every single time I go in for a 5k maintenance appointment (took 2 hours last time) then today went in for a scheduled oil change (3 and half hours) in for a 5k maintenance appointment (took 2 hours last time) then today went in for a scheduled oil change (3 and half hours) More

The service advisor was very helpful and went over the top to help me, thank you Sat Amor top to help me, thank you Sat Amor More

very well, staffed, and very efficient use of everyone’s time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and t time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and the business. More

Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed service! More

My service guy was friendly and nice however - the one thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were perfor thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were performed , he just handed me the papers and pointed to where I checked out . My car was just there for the 10,000 mike checkup and clearly nothing wrong but I assumed he would take 2 min to review what had just taken an hour to do . The whole dealership feels like everyone has a quota and hurries you along . The service guy should not make you feel rushed . More

Service rep Brant did a great job. Very customer focused and patient. Fair price. Well done! Very customer focused and patient. Fair price. Well done! More

Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. rocked!! I am very pleased with the service department. More

Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More

Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waiting 10 mins, I asked when I could expect my car. 5 mins later my car came out and the service advisor told me that I lied and it had not been 10 mins in a very rude manner. More

Ramin Moazamia is that rare specimen of customer service agent who interacts well with the public AND probably knows how to fix a car as well. He was so kind, explained everything very clearly, and recommen agent who interacts well with the public AND probably knows how to fix a car as well. He was so kind, explained everything very clearly, and recommended an oil change discount on three oil changes. If I were management at Toyota North Austin, I'd give this guy a raise and keep him on board because he is exactly the reason I keep coming back to Toyota North Austin instead of taking care of business at my son-in-law's shop! More