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Toyota of North Austin - Service Center

Austin, TX

4.2
1,142 Reviews

1,142 Reviews of Toyota of North Austin - Service Center

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September 18, 2024

Very efficient and prompt at every service visit. Explain the options and work with you to finalize a plan. More

by keivantx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle Otero
Sep 28, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

I had just leased a new Crown from a San Antonio dealership, which neglected to install the anti-rust plugs to the undercarriage. Personnel at North Austin were great, installing them, and got me ou More

by JDR6022
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Personnel Should Be Added
Sep 28, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Sent my sister for service appointment since I couldn’t make it . Went in for oil change & tire rotation under warranty . took 4 hours , looked at the receipt , turns out they somehow replaced my tire and More

by BrownieDr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Sep 20, 2024 -

Toyota of North Austin responded

BrownieDr, Thank you for your feedback. I'm sorry that there was an issue with your service visit. Our techs don't perform work that isn't approved. I would like to look into your file to see more specifics about the visit. However, I am unable to locate it using just your username. Please email me at your earliest convenience at jeaster@toyotaofnorthaustin.com. Josie Easter Service Customer Relations

September 14, 2024

Toyota of North Austin service department was fantastic and helpful, highly recommend. Joe Calamore went above and beyond with updates, lending a hand, and being very professional throughout the process of More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calamore
Sep 28, 2024 -

Toyota of North Austin responded

Hi Eric, we are very happy to go above and beyond and have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 13, 2024

All of the employees are very courteous, helpful, and respectful of one’s time. The only problem is maneuvering around the lot. More

by carolyndunlap2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calamore
Sep 28, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

September 12, 2024

Excellent service. The intake process with the advisor is the best. Quick and clean work More

by lalvearr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
Sep 14, 2024 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

September 09, 2024

They helped me with my vehicle issues and got me back on the road both service and maintenance are outstanding thank you team for wonderful work! More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Sep 11, 2024 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 07, 2024

Fast and courteous service. Casey provided the accurate information on how long it would take. More

by Richtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 11, 2024 -

Toyota of North Austin responded

Thank you for being our customer, we appreciate your kind words!

September 07, 2024

Easy to make appointments good service for oil changes. Fluid changes is priced too high. More

by yuan2_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady is polite
Sep 11, 2024 -

Toyota of North Austin responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 06, 2024

Phillip was absolutely one of the best service advisors I've had the pleasure of dealing with so far in the last 1 1/2 years I've been going there. He was honest, pleasant, chipper, and efficient. Thanks P More

by Far2sweet420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Karnitz
Sep 08, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience! We're thrilled to hear that Phillip has provided you with exceptional service. We’ll be sure to pass along your kind words to him. We look forward to continuing to provide you with great service in the future!

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