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Toyota of New Bern

New Bern, NC

4.8
294 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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294 Reviews of Toyota of New Bern

August 30, 2024

Rob, in the service department is very professional and caring concerning what the desires and needs concerning their vehicle. More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Sep 02, 2024 -

Toyota of New Bern responded

Thank you for highlighting Rob's professionalism and care! We're proud to have him on our Toyota of New Bern team. We appreciate your feedback and look forward to serving you again!

August 30, 2024

Robert is knowledgeable, experienced, and super friendly. He is definitely my go-to guy! The service is excellent. I use them for all my car needs. More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Briggs
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Sep 02, 2024 -

Toyota of New Bern responded

We're delighted to hear that Robert and the team at Toyota of New Bern have earned your trust with their excellent service. Thanks for choosing us for all your car needs!

August 30, 2024

No matter my problem this Dealer has always taken wonderful care of my car needs More

by khumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 02, 2024 -

Toyota of New Bern responded

We are glad to hear that our team has taken excellent care of your automotive needs. Thanks for choosing Toyota of New Bern!

August 26, 2024

Have always had a great experience with Toyota of New Bern- am on my 4th leased vehicle. Fantastic staff - wonderful service - pleasant surroundings More

by melinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
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Aug 26, 2024 -

Toyota of New Bern responded

Melinda, we're delighted to hear you've had consistently great experiences with us at Toyota of New Bern. Thanks for your continued trust and support!

August 19, 2024

Great people and good service i would recommend to anyone look forward too future business with you More

by billyrayrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 19, 2024 -

Toyota of New Bern responded

Thanks for your generous review and recommendation! The team at Toyota of New Bern wishes you happy miles ahead.

August 14, 2024

Friendly, answers any questions, explains what will be done with your car service, gets your vehicle out in a timely manner. More

by boyette.diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Aug 14, 2024 -

Toyota of New Bern responded

Thank you for the positive feedback! We're glad to hear our team at Toyota of New Bern provided friendly and efficient service. We appreciate your support!

August 13, 2024

Toyota of New Bern has been taking care of our 2006 Toyota Avalon for many years. Amber and Dan have been our “go to” people and have always given us excellent service and advice. Amber was super star More

by di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Aug 13, 2024 -

Toyota of New Bern responded

Thank you for your loyalty and kind words about Amber, Dan, and Marc! We're delighted to hear that Toyota of New Bern has consistently provided excellent service for your 2006 Toyota Avalon. We'll be sure to share this feedback with the team!

August 06, 2024

Didn’t return my dash screen to where it was and I don’t know how. Didn’t tell me ahead of the service visit that if I used a credit card I’d have to pay a fee. Scott at the service desk was very nice. More

by Bolobeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 07, 2024 -

Toyota of New Bern responded

Thank you for your feedback. We're sorry to hear about the inconvenience with your dash screen and the unexpected fee, but we're glad Scott provided friendly service. Your comments will help us improve at Toyota of New Bern!

July 31, 2024

Service Coordinator, Amber and Service Tech, Timothy were very professional and excellent to work with. More

by rpuckett24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Crary
Report | Print
Aug 01, 2024 -

Toyota of New Bern responded

We're delighted to hear that Amber and Timothy provided you with excellent service at Toyota of New Bern. Thanks for sharing your positive experience!

July 24, 2024

Friendly, honest, detail oriented, peace of mind environment. No high pressure sale efforts. Quality maintenance dept. My only choice for maintenance on my Toyota. More

by Box2hist77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Frazier
Report | Print
Jul 25, 2024 -

Toyota of New Bern responded

Thank you for sharing your positive experience with Toyota of New Bern! We're delighted to be your go-to choice for maintenance and appreciate the kind words about our team.

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