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Toyota of New Bern

New Bern, NC

4.8
294 Reviews

5010 U.S. 70

New Bern, NC

28560

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294 Reviews of Toyota of New Bern

October 22, 2024

The wait time was not long at all! And also the service tech was good Sam did a great job checking us in! Keep up the amazing work 👍 More

by valeriewalton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 22, 2024 -

Toyota of New Bern responded

Thank you for the positive feedback! We're glad to hear that your experience with our service tech and Sam was efficient here at Toyota of New Bern. We appreciate your support and look forward to serving you again!

October 17, 2024

I purchased my 4-Runner from Toyota of New Bern's old location in 2003. The new facility is very nice and has a great customer waiting area. I deal with Scott Tusing in the service department. He is very More

by Hollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tusing, Service Dept.
Oct 17, 2024 -

Toyota of New Bern responded

Hollie, thank you for your loyalty and kind words about Scott and our team at Toyota of New Bern! We're glad to hear that the new facility meets your expectations and appreciate you making the drive to trust us with your 4Runner's care. Safe travels until we see you next time!

October 16, 2024

Always fast, friendly and do a great job of servicing our vehicles. The drop off and check in process is painless. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in Service
Oct 16, 2024 -

Toyota of New Bern responded

Carl, we're delighted to hear that you find the service at Toyota of New Bern fast and friendly! Thank you for sharing your experience with us. Safe travels until next time!

October 14, 2024

The price point was excellent for buying 4 tires. The people were friendly and hospitable. Overall, it was a great experience. More

by chris.mace1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Oct 15, 2024 -

Toyota of New Bern responded

We're delighted to hear you had a great experience with us at Toyota of New Bern! It's wonderful that our team provided friendly service and excellent pricing on your tires. Thank you for choosing us!

October 14, 2024

Usual efficient service. Stayed in touch during service advisor contact as technician recommended additional services. More

by whs623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Oct 15, 2024 -

Toyota of New Bern responded

Thank you for sharing your experience with us! We're glad to hear that our team at Toyota of New Bern provided efficient service and kept you informed throughout the process. We appreciate your support!

October 11, 2024

Very professional and answers all of our. Questions that we had about the truck that we just bought More

by Rickgaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 15, 2024 -

Toyota of New Bern responded

Thank you for stopping by to leave a wonderful review for Toyota of New Bern, Rick!

October 07, 2024

Very clean facility, great customer service, and good honest work done in the service department. Total shout out to Dan Cluck who goes above and beyond everytime I’m there for service, which is very oft More

by Tundra Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan cluck
Oct 07, 2024 -

Toyota of New Bern responded

Thank you for the fantastic feedback! We're delighted to hear that Dan and our service team at Toyota of New Bern consistently provide excellent care. We appreciate your recommendations and look forward to seeing you again soon!

September 14, 2024

Toyota of New Bern is where we purchase all our cars since 1997. The main reason is their service department, always extremely helpful, professional and they keep me informed of what they're doing and More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Bruce Smith
Sep 16, 2024 -

Toyota of New Bern responded

Bill, we're honored to have earned your trust and loyalty since 1997! Thank you for highlighting the exceptional service from our team at Toyota of New Bern. We look forward to continuing to serve you like family!

September 10, 2024

Bruce made the buying experience a breeze , his knowledge and negotiating made it So Easy ! More

by mrrogers67@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Sep 11, 2024 -

Toyota of New Bern responded

We love to hear you had a fantastic experience here at Toyota of New Bern! Bruce will appreciate the kudos. Drive safely!

September 03, 2024

Excellent dealership with excellent service reps. Always appreciate the service reps being so kind and nice to me when I take my Lexus for service there. More

by Beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon in Service
Sep 03, 2024 -

Toyota of New Bern responded

Thank you for the kind words! We're delighted to hear that our service reps at Toyota of New Bern have made your visits enjoyable. We appreciate your continued trust in us for servicing your Lexus!