Toyota of New Bern

Good service performed in a timely manner. Solid scheduling with the customers concerns being paramount. Solid scheduling with the customers concerns being paramount. More

My experience at Toyota of New Bern was nothing short of amazing! My financing was done before I walked in the door, extremely easy, the communication was above and beyond! Nathan Rhodes did an incredible j amazing! My financing was done before I walked in the door, extremely easy, the communication was above and beyond! Nathan Rhodes did an incredible job working with me before I arrived and setting me up with a great sales person - Bobby. My vehicle options were discussed before I arrived at the dealership, I knew what I was signing up for, everyone was above and beyond amazing to me and my kids. I never felt pressured, I felt heard and well taken care of. As a first time vehicle purchaser, single mom, starting a whole new life chapter- every I interacted with and the dealership did such an incredible job to not overwhelm me, explain everything to me, and has been so supportive through the whole process. Bobby Took the time to get to know me personally, made my children feel included and went over everything with me in fine detail about the vehicle. I absolutely love my new Rav4, I feel so confident being a part of the family at Toyota of New Bern and will only recommend people to go there from this point forward! More

Michael Moore is personable, professional, and has great style. I'll definitely look him up if/when I need to buy another Toyota. style. I'll definitely look him up if/when I need to buy another Toyota. More

Mike was extremely professional and courteous during my service at Toyota of New Bern, NC service at Toyota of New Bern, NC More

My technician was great and service was great! Will use this dealer again when my car needs service! Will use this dealer again when my car needs service! More

service tech was very Professional and courteous. As a new tech, there was a Minor billing issue but it was quickly solved As a new tech, there was a Minor billing issue but it was quickly solved More

Fast, polite, friendly, punctual. The service representative greeted me immediately upon driving up to the service department, took the car and we were finished within 45 minutes. The service representative greeted me immediately upon driving up to the service department, took the car and we were finished within 45 minutes. More

Amber is a true professional. She keeps the customer updated as to the status of the service. Amber is a true professional. Thank you for such great service. She keeps the customer updated as to the status of the service. Amber is a true professional. Thank you for such great service. More

Had my wife’s Toyota Highlander in for servicing on 29 October 2024. Rob was customer service rep. And was absolutely wonderful. Professional, friendly and knowledgeable!! It’s people like him that keep October 2024. Rob was customer service rep. And was absolutely wonderful. Professional, friendly and knowledgeable!! It’s people like him that keep me coming back to Toyota of New Bern for all our vehicle maintenance. I know what they do is a big team effort, but the customer service rep is the first and last person you speak with. They set the tone for your entire visit. if you haven’t done, so already, give him a raise More

They were fast efficient and didn't upscale recommendations that they said my car needed recommendations that they said my car needed More