
Toyota of Manhattan
New York, NY
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961 Reviews of Toyota of Manhattan
Bilal (Billy) was such a pleasure to work with through what could have been an overwhelming experience. He listened to what I needed, was well informed and provided direction so I had confidence in my de what could have been an overwhelming experience. He listened to what I needed, was well informed and provided direction so I had confidence in my decision. He patiently supported me through the financing process with Freddy (also terrific) and guided me through my options. I drove my car out of the Dealership that same day and couln't be happier. Great experience. Thanks Billy! More
Tatiana Bracht Payed Close Attention To What Our Family Needed In A New Car, Helpful. Tatiana Was Prepared With All The Specifics Of Toyota's Product Line. We Were Matched Up Excellently To A Rav4 Limited, Needed In A New Car, Helpful. Tatiana Was Prepared With All The Specifics Of Toyota's Product Line. We Were Matched Up Excellently To A Rav4 Limited, At A Fair Driving Out The Dealership Price. Thank You For Your Patience Tatiana. Kevin Primus, Sales Manager, Listened To Both Buyer And Tatiana In Order To Provide The Support And Guidance Needed, So Tatiana Can Complete The Sale. Good Leadership. Thank You Kevin As Well More
Buying a car at this dealership was an incredibly pleasant experience. I hadn't owned a car since 2004, so I was nervous about this new experience. Tatiana Bracht and Kevin Primus and their team made pleasant experience. I hadn't owned a car since 2004, so I was nervous about this new experience. Tatiana Bracht and Kevin Primus and their team made this experience so pleasant. They were efficient and patient and presented me with lots of options. In the end I purchased a certified preowned car that I am very happy with (a 2016 Toyota Corolla). I would go back to them in a heartbeat if I needed to buy a car again and definitely recommend them to anyone who wants to buy a reliable car (a Toyota, ;) ). More
Great place to buy a car. Everyone was friendly and the dealership was nice and clean. The salesperson was full of information and helped me get familiar with all the new features. dealership was nice and clean. The salesperson was full of information and helped me get familiar with all the new features. More
I wanted to get a RAV4 XLE Premium. Thanks to Tatiana we got the car we wanted at a great value. The RAV4 are very limited so I was not able to see the car before purchase. Tatiana showed me the base model got the car we wanted at a great value. The RAV4 are very limited so I was not able to see the car before purchase. Tatiana showed me the base model and was able to explain thoroughly the features and differences that would come with the trim I wanted. She is very knowledgeable and transparent. I was very comfortable making a decision without actually seeing the car. ASK FOR TATIANA!!! She got my car much sooner than expected and I am very happy with my new ride! Thank you Tatiana More
Lili was excellent. The dealer did not have the car I wanted in the show room but worked hard to get me exactly what I wanted, delivered from out of state, under a very tight timeframe. She answered all wanted in the show room but worked hard to get me exactly what I wanted, delivered from out of state, under a very tight timeframe. She answered all my questions and made the process very easy, smooth and comfortable. I highly recommend Lili to anyone looking for a great sales professional. More
Lili has been responsive, timely and understood my needs well. She showed me the car comprehebsively and came back quickly with financing options Excellent service. well. She showed me the car comprehebsively and came back quickly with financing options Excellent service. More
Do yourself a favor and avoid these cowboys. I'm not sure what was worse. At the very best they're disingenuous, and its worse they are just dishonest cheats. Took our deposit for a car we agreed on day 1, a what was worse. At the very best they're disingenuous, and its worse they are just dishonest cheats. Took our deposit for a car we agreed on day 1, and sold same car to someone (and took their deposit too) on day 2. We even had our insurance registered/paid with the VIN of that vehicle on day 2. When you show up to pick up the car, its "Umm we don't know where your car is". Not a genuine word of apology was offered throughout for the incompetence or inconvenience of wasting hours with them, before they predictably started to blame the customer - they couldn't have the decency to sell something properly like most other try to. We had the misfortune of having to deal with Kevin Primus and Vladimir Disla, who during our discussion decided to stomp off back to an empty dealership once he ran out of excuses to blame the customer. I like to believe in the honesty of others ... but reading through some of these other 5 star comments, something off ... way off. This is no way to run a business. More