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Toyota of Manhattan

New York, NY

4.7
961 Reviews

679 11th Ave

New York, NY

10019

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961 Reviews of Toyota of Manhattan

March 30, 2021

Tatianna is great. She’s very smart, knowledgeable and friendly as she helped us set up the Toyota app and system on our display monitor. More

by wjg3
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Mar 31, 2021 -

Toyota of Manhattan responded

Thank you for your kind words, we appreciate your feedback!

December 20, 2020

I have a wheelchair accessible sienna 2020 when first got it was missing parts told salesman Mike Regalato he blocked me from his cell bad More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Piriyatamwong
Dec 21, 2020 -

Toyota of Manhattan responded

Jose, we strive for perfection here at Toyota of Manhattan and would appreciate the opportunity to learn more about your recent visit to see what we can do to alleviate the situation. At your earliest convenience, please contact Kevin Primus, the general Sales Manager, at 866-590-5666. Thank you and we look forward to your call!

November 19, 2020

Bilal (Billy) was such a pleasure to work with through what could have been an overwhelming experience. He listened to what I needed, was well informed and provided direction so I had confidence in my de More

by robinmaf22
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal Alghazali
Nov 23, 2020 -

Toyota of Manhattan responded

Thank you for the amazing review and recommendation of our team here at Toyota of Manhattan! We're happy to have provided a professional and friendly experience from start to finish and we look forward to seeing you in the future. Until then, enjoy your new vehicle and take care!

October 26, 2020

Tatiana Bracht Payed Close Attention To What Our Family Needed In A New Car, Helpful. Tatiana Was Prepared With All The Specifics Of Toyota's Product Line. We Were Matched Up Excellently To A Rav4 Limited, More

by F&ZMora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Tatiana Bracht
Oct 27, 2020 -

Toyota of Manhattan responded

Thank you for the great review! Our team had a pleasure working with you and finding you the perfect vehicle for your needs and we're happy to hear you had a wonderful experience with us here at Toyota of Manhattan!

October 09, 2020

Buying a car at this dealership was an incredibly pleasant experience. I hadn't owned a car since 2004, so I was nervous about this new experience. Tatiana Bracht and Kevin Primus and their team made More

by supercontinuum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Vladimir Disla, Tatiana Bracht
Oct 09, 2020 -

Toyota of Manhattan responded

Thank you for the fantastic review! We're happy to hear you chose Toyota of Manhattan for your car buying experience after a hiatus, and even happier to hear our team provided a knowledgeable and friendly service. Thank you for the kind words, and we look forward to seeing you again!

September 12, 2020

Great place to buy a car. Everyone was friendly and the dealership was nice and clean. The salesperson was full of information and helped me get familiar with all the new features. More

by npichardo78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Sep 14, 2020 -

Toyota of Manhattan responded

We strive for professional, knowledgeable experiences and we're happy to hear your recent visit was nothing short! Thank you for the kind review and we look forward to seeing you at Toyota of Manhattan again soon!

September 12, 2020

I wanted to get a RAV4 XLE Premium. Thanks to Tatiana we got the car we wanted at a great value. The RAV4 are very limited so I was not able to see the car before purchase. Tatiana showed me the base model More

by Daniel Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Sep 14, 2020 -

Toyota of Manhattan responded

We're happy to hear we were able to find you the perfect car for your needs at a great price Daniel! Thank you for the great review and wonderful recommendation of our team here at Toyota of Manhattan and we look forward to your next visit!

September 09, 2020

Lili was excellent. The dealer did not have the car I wanted in the show room but worked hard to get me exactly what I wanted, delivered from out of state, under a very tight timeframe. She answered all More

by cgrassie
Recommend Dealer
Yes
Employees Worked With
Lili BASSA
Sep 09, 2020 -

Toyota of Manhattan responded

Our team strives for perfection and we're happy to hear we were able to find you another car that met your needs here at Toyota of Manhattan! Thank you for the great review and we look forward to helping you in the future!

September 02, 2020

Lili has been responsive, timely and understood my needs well. She showed me the car comprehebsively and came back quickly with financing options Excellent service. More

by Mari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili BASSA
Sep 03, 2020 -

Toyota of Manhattan responded

We strive for excellence Mari! Thank you for the fantastic review!

August 29, 2020

Do yourself a favor and avoid these cowboys. I'm not sure what was worse. At the very best they're disingenuous, and its worse they are just dishonest cheats. Took our deposit for a car we agreed on day 1, a More

by LearnFromMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Primus, Vladimir Disla
Oct 23, 2020 -

Toyota of Manhattan responded

Hello, unfortunately we cannot find your recent visit but we apologize for your negative experience. Please contact our General Sales Manager, Kevin Primus, at 866-386-5003, directly, so he can review the situation with you and make sure you're taken care of here at Toyota of Manhattan. We appreciate your feedback and are confident that we'll be able to rectify things.

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