Toyota of Huntington Beach

For a salesperson you can count on, ask for Sandra. She’s professional, listens to her customers and responds to your messages when you need an answer. I appreciate the support of the entire team gave She’s professional, listens to her customers and responds to your messages when you need an answer. I appreciate the support of the entire team gave me at Toyota of HB. More

These guys are awesome, they go above and beyond to make a great deal for the customer from sales to managers especially Tyler and mark a great deal for the customer from sales to managers especially Tyler and mark More

Everyone was great! From sales, (Drew) to Rami, and finance! Ehab in service was also great! I recommend this dealership in all departments! Thanks for the experience finance! Ehab in service was also great! I recommend this dealership in all departments! Thanks for the experience More

Great availability. Came in for Maintenance and a tire issue, they fixed it as a courtesy. HB Toyota has shuttles, made a difference for me. issue, they fixed it as a courtesy. HB Toyota has shuttles, made a difference for me. More

I was able to schedule and go at my appointment time. Everyone was so kind and had my car serviced right away and it took less than an hour. Everyone was so kind and had my car serviced right away and it took less than an hour. More

The type of experience you expect when buying a car. Matt asked what I was looking for. showed me the car. he knew everything about the car and related it to my needs. No hard sell. Knowledgeable, personable asked what I was looking for. showed me the car. he knew everything about the car and related it to my needs. No hard sell. Knowledgeable, personable and friendly. I highly recommend purchasing here. More

This was the worst car buying experience I’ve ever had. Blatantly lied to and classic bait and switch scam. Please read on for details. I initially reached out to Toyota of Huntington Beach online and sp Blatantly lied to and classic bait and switch scam. Please read on for details. I initially reached out to Toyota of Huntington Beach online and spoke with Daniel Rodriguez. I told him what we were looking for and that our max total price was $36k out the door (including all taxes, fees, etc). I mentioned that I had $6k available for a down payment and financing already in place through Chase. I told him we had an offer from another dealership for that price and asked him if he could match, since they were a closer drive for us. He spoke with his manager, then called and texted me back confirming they could match the price of $36k out the door. I left work early and drove over there with my wife and 6 month old son to close the deal. Everything seemed fine while we were there. Test drove the car, they confirmed the price once again, and then we started the paperwork. I sat there for an hour waiting and signing papers with the finance manager before we finally got to a document that showed the actual price I was paying (of course he brought that out last after I’d committed a ton of time already). Lo and behold, it was about $6k higher than agreed. Their reason? “Oh, you meant $36k for the total price? We thought you meant $36k for the loan amount after your down payment of $6k”. If you’re wondering how “max total price“ can be interpreted to mean “loan amount size“, don’t ask me. Don’t even ask them, they can’t give you a reason either. This was clearly a bait and switch scam to get me in the door and hit me with the final price at the very end hoping I’d bite. I was blatantly lied to, wasted three hours of my evening, and had to take a 30 minute Uber drive home (my wife had left early to put our baby to sleep. We thought I’d be driving home in the new car). Please heed my advice and don’t look here to purchase your next vehicle. They will lie to you and do whatever they can to make more money off you. More

I stopped by the service department of Toyota of Huntington Beach, CA for scheduling appointment for the previous recall for my Corolla 2003. it was on Monday, I made appointment for the coming Satu Huntington Beach, CA for scheduling appointment for the previous recall for my Corolla 2003. it was on Monday, I made appointment for the coming Saturday at 7:00 AM. I got assurance from the service advisor that the part is here and ready for me to be replaced on Saturday. I arrived on Saturday at 6:30 in line for service, the service advisor came to me and I showed him the recall letter and told him I have an appointment for the recall service, he told me it will take one month and need to be ordered. I got upset for their lies and bad attitude and NO responsibilities toward the customers. I left to different Toyota dealer and I told the service manager what happened with Toyota of Huntington beach service department. they replaced the part within 2 hours. I hate liars! The probability is that, they lack the truth, the professionalism and caring for the customers. those kind of attitudes, will make you wonder if they do the right job needed for repair and/or recalls, not trusted! I reported them to Toyota Corporation in case they will address the problems. I advise everyone to report any concern issue to consumers affair and corporate. More

Purchase of a gently used second hand car went well. After noting one of their online ads recently for a 2002 Toyota Highlander that had been reconditioned and offered for sale by Huntington beach Toyota After noting one of their online ads recently for a 2002 Toyota Highlander that had been reconditioned and offered for sale by Huntington beach Toyota I went in to the showroom and after some testing of the vehicle and test driving; I purchased the vehicle. It was a pretty straightforward transaction and went smoothly. More

Great job. Picked up and serviced my car and returned it in a great time. Everyone is always so nice and helpful. I come back in six months. in a great time. Everyone is always so nice and helpful. I come back in six months. More