
Toyota of Huntington Beach
Huntington Beach, CA
Filter Reviews by Keyword
By Type
321 Reviews of Toyota of Huntington Beach
Cam was fantastic! Helped me find a car relatively quickly during a time when friends were waiting for months! All meetings were friendly, efficient and professional. quickly during a time when friends were waiting for months! All meetings were friendly, efficient and professional. More
Spoke to Dmitri (sp) on the phone. Missed my last complimentary service by a couple of weeks (COVID times, have only had one service (at 5,000 miles) in the first two years and have driven less than complimentary service by a couple of weeks (COVID times, have only had one service (at 5,000 miles) in the first two years and have driven less than 9,100 miles). Was offered a $135 service, and then offered just an oil change for $64.88. Took an early appointment for the following Monday, Was given a courtesy phone call from an outside the area phone number (Claremont, CA?) over the weekend. Arrived at the dealership promptly at the scheduled time of 8am. Told my appointment was with Steve and had to wait 15 minutes before speaking with him. He again told me I was barely outside of the service window, and I chose to just get the oil change. Got a call from Steve approximately 3 hours later saying the car was ready. Arrived at the dealership and paid for the oil change, and then had to wait 30 minutes. No apologies for the wait, but the Service Director (Cesar Esquivel) was standing a few feet away conversating with a female customer (?) for the duration. He did flag down service person to assist me after 15 minutes or so, but I guess he was unable to find the vehicle as another service person came over 10 minutes later to look over my paperwork again. They did provide a complimentary car wash, but car arrived half washed, and did not seem sanitized. More
Been a customer for 17 years. We have purchased four vehicles at this dearship during that time. Service is great and all my questions are answered. vehicles at this dearship during that time. Service is great and all my questions are answered. More
First time getting service done for my Toyota Prius C at this dealership, and all I can say are wonderful things. Scheduling an appointment online was easy, service personnel were incredibly kind and straig this dealership, and all I can say are wonderful things. Scheduling an appointment online was easy, service personnel were incredibly kind and straightforward, communication was clear, and costs were fair. Tony helped me out and he was outstanding, great communication skills, and knowledgeable on what my car needs. This dealership was clean and new, and will recommend to all who live and work in Huntington Beach. Thank you!!! More
Been a customer since my 1983 Tercel and 3 Highlanders. Was a bit disappointed this last service ended without a car wash which they normally do before giving your serviced car back to you. Was a bit disappointed this last service ended without a car wash which they normally do before giving your serviced car back to you. More
Toyota of HB has amazing service with awesome people working to make my car experience rewarding! I have been a customer for over 25 years and own 2 4Runners and a Sequioa! working to make my car experience rewarding! I have been a customer for over 25 years and own 2 4Runners and a Sequioa! More
Great service from friendly, professional folks. When I needed to move my appointment up they had no openings for that time, but when someone cancelled, they remembered my request and contacted me. Provid needed to move my appointment up they had no openings for that time, but when someone cancelled, they remembered my request and contacted me. Provided a shuttle to home and back. More
The worst Toyota dealership because of Bruce Tine , I had a very bad experienced with this Manager, it was a very big mistake that I called him up . I thought he has a good credibility . I brought my custo a very bad experienced with this Manager, it was a very big mistake that I called him up . I thought he has a good credibility . I brought my customer to buy 2021 4 Runner , when my customer signed up the contract , he didn’t put our name on the contract . It was a Brokers Deal More