Back

Toyota of Huntington Beach

Huntington Beach, CA

4.3
321 Reviews

18881 Beach Blvd

Huntington Beach, CA

92648

Directions

By Type

321 Reviews of Toyota of Huntington Beach

October 08, 2022

Bought trucks and cars from HB Toyota and have always had great service! Usually EVERY car dealership treats you.like royalty when you’re buying, but the sale, forget who you are. HB SERVICE is solid and re More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto R. and Steve Studder
Oct 10, 2022 -

Toyota of Huntington Beach responded

We are so happy that you always receive the service that you deserve! We appreciate your business and we can't wait to see you again soon! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

October 06, 2022

Made an appointment online. Check in was smooth, service was quick. Text message when the car was done was helpful. More

by claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Know, don’t
Oct 07, 2022 -

Toyota of Huntington Beach responded

Claudia, it pleases us to see that you had a seamless service visit! We look forward to serving you again! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

October 01, 2022

Excellent service! ! Never had any problems, Always right on the mark. Sad they cannot wash the cars anymore but completely understand on conserving water! More

by evans1429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keller
Oct 04, 2022 -

Toyota of Huntington Beach responded

It truly makes us happy to see that you always receive the service that you deserve from us! Thank you for your great review and we hope to see you back here again! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

September 30, 2022

Excellent service very professional service was finished earlier than promised. Hard working crew and service managers. More

by texaspete2720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Sep 30, 2022 -

Toyota of Huntington Beach responded

We are happy that you had a fantastic experience! Can't wait to see you back here again! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

September 11, 2022

My recent service was not typical. I have had car serviced here for 9 years. Each time it feels like its been serviced. The brakes feel tighter… the car wasn’t washed and it may be bec More

by Dtstewart55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember but they were fine
Sep 12, 2022 -

Toyota of Huntington Beach responded

We are disappointed to see that you did not receive the service that you usually receive from our team. Please contact me to discuss this issue in further detail, so we may assist you better in the future. Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

September 01, 2022

The service department needs some work. We have had constant issues with them from not tightening the oil drain plug, to leaving oily handprints on the hood to even breaking the wheel lock More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
Sep 07, 2022 -

Toyota of Huntington Beach responded

Ryan, We're discouraged that you've been dissatisfied with your experiences here, as we take pride in providing quality and accurate service. When you have a moment, please contact me, as I'd like to learn more about these issues, as well as discuss the 2-stars you gave us on our pricing when your services are completed at no cost to you. I hope to hear from you. Regards, Cesar Esquivel Service Manager cesquivel@toyotaofhb.com

Sep 08, 2022 -

Ryan responded

Cesar, The 2 stars for pricing, that you are concerned about, mean “fair” according to the review system. I understand that one of my vehicles service was “completed at no cost” but did you ever think that I had another vehicle I brought in for service? Or sent friends and family in for service? As far as those go, the price was fair to a bit on the higher side. I will call you later if you still want to talk, but I stand behind my review 100%.

August 27, 2022

my camry needed an oil change, coolant replacement, transmission fluid change, and brakes. i was glad to see the service tech took the car out for a road test. he felt my brakes pulsate when applying t More

by davidwondell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony avila
Aug 27, 2022 -

Toyota of Huntington Beach responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant service experience. Please never hesitate to let us know if we can do anything else for you! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

August 19, 2022

5 stars for the team at Toyota of Huntington Beach. Once again they have provided excellent service. From the advisor Mike R all the way to the cashier it was amazing. Keep up the good work! More

by adrianajackelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reynolds
Aug 22, 2022 -

Toyota of Huntington Beach responded

Wow! We are so happy that our team went the extra mile to take such good care of you! Thank you for your awesome review and we hope to see you again! Take care! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

August 01, 2022

Toyota of HB has serviced my sequoia’s since 2009 and They have always demonstrated that quality and care, know that they have Jonathan on board he continues to demonstrate the dealers commitment to qual More

by Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 02, 2022 -

Toyota of Huntington Beach responded

Hi Doris, it's wonderful to hear that you always receive the service that you deserve from Jonathan! We look forward to working with you for many more years! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

July 31, 2022

Service advisors Jonathan and Mike Reynolds’s are both great. They always give me presidential treatment everytime I show up. I will always request for there service. More

by Freddyg64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Mike Reynolds
Aug 01, 2022 -

Toyota of Huntington Beach responded

It's wonderful to hear that Jonathan and Mike always make sure you leave a happy customer! We appreciate your loyalty and look forward to working with you again! Regards, Gina Paramo Customer Relations gparamo@mytoyota.net 714-500-2106

...
16
...