Toyota of Hollywood
Hollywood, CA
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396 Reviews of Toyota of Hollywood
Excellent Service I brought in my car to "Toyota Of Hollywood" for minor service. Victor Oajaca make sure my car is check thoroughly and whatever concern been addressed I brought in my car to "Toyota Of Hollywood" for minor service. Victor Oajaca make sure my car is check thoroughly and whatever concern been addressed. More
Excellent Service with great caring specialist. Victor is an amazing staff. He makes sure all of your concerns are addressed prior to sign off your paperwork. Detail in explaining what the car neede Victor is an amazing staff. He makes sure all of your concerns are addressed prior to sign off your paperwork. Detail in explaining what the car needed. An employee likes him what makes the company stays consistent with their service. Thanks. More
Excellent and quick service I took my Rav4 for the service recently, and I am so glad I met those specialists! It is always a great pleasure to deal with my dearest friends Fred I took my Rav4 for the service recently, and I am so glad I met those specialists! It is always a great pleasure to deal with my dearest friends Fred and Jackie. Free espresso, excellent maintenance and time efficient service! I highly recommend this dealership for the first time buyers! More
Regular Service Check-up Took my 2015 Prius in for it's standard check. Arshak was very helpful in explaining the various services and prices etc. Upon inspection, they fou Took my 2015 Prius in for it's standard check. Arshak was very helpful in explaining the various services and prices etc. Upon inspection, they found a nail in my tire (thanks!) and replaced it, thankful for the catch! My car was ready on time, was spotless and ran like a dream, as usual. More
Great Service Mr Oajaca took excellent care of me when I came in to get my 2017 Camry serviced. He had me in and out in an hour (which I was happy about) and he wa Mr Oajaca took excellent care of me when I came in to get my 2017 Camry serviced. He had me in and out in an hour (which I was happy about) and he was extremely friendly and professional. More
So helpful, amazing service I took my 2014 Corolla in on a Friday for some lurching and jerkiness on acceleration that I had been noticing. I was expecting some difficulty in dia I took my 2014 Corolla in on a Friday for some lurching and jerkiness on acceleration that I had been noticing. I was expecting some difficulty in diagnosing the issue since there was no check engine light yet, but I wanted to get the process of figuring it out going. I was greeted by Melvin Chacon, who was very kind and efficient, getting my car taken back right away and calling me with updates. The mechanics were unable to identify the problem, but they even took the extra time to have me ride around with Chris, one of the mechanics, to try and replicate the issue. Melvin made a record of the issue and told me to come back once it got worse or a check engine light came on. Sure enough, the very next day I was having issues with acceleration and throttle response and I brought it right back. Melvin greeted me again and right away had me go for another ride with Chris the mechanic to try and replicate the problem. When we couldn't replicate it, Chris asked me to leave the car so he could let the engine cool and try again with his supervisor and senior mechanics. Because they took that extra time and care, they were able to find the issue and called me later that day to let me know they were opening a ticket with Toyota to repair my transmission. Melvin then set me up with a rental car and I am now waiting on the repair. I really appreciate the extra time and attention they gave me, they could have very easily turned me away and had me come back again and again until my check engine light came on or my car completely crapped out on me! I am also 7 months pregnant so the thought of going back and forth to deal with the issue was pretty daunting. I am very grateful for Melvin and Toyota of Hollywood for helping me and being so wonderful. More
Excellent The team at Toyota Hollywood was excellent, nice, and helpful. It was a very quick, painless process. I was very happy with the experience and would r The team at Toyota Hollywood was excellent, nice, and helpful. It was a very quick, painless process. I was very happy with the experience and would recommend them in a heartbeat. More
Great service. I took my 2016 Toyota Corolla for it's 10,000 mile service and had a pleasant experience. From the moment I drove in I was greeted by the smiling face I took my 2016 Toyota Corolla for it's 10,000 mile service and had a pleasant experience. From the moment I drove in I was greeted by the smiling face of service writer Victor Oajaca. He promptly processed my appointment for the scheduled maintenance. My car was finished in the time I was told it would take (about an hour). Overall a great experience for something necessary for keeping my car running smoothly. I wouldn't hesitate to recommend this dealer for service and speak with Victor about taking care of your car. More
Excellent service! Thanks to Russ Pascale for doing a good job in making sure that my car gets the premium service. I'd recommend this dealership to my friends and relat Thanks to Russ Pascale for doing a good job in making sure that my car gets the premium service. I'd recommend this dealership to my friends and relatives. More
Lily Keshishyan is the best service advisor. As many customers have good compliments for Lily Keshishyan. She was very polite and kind to me liked others customers she have treated. She always go As many customers have good compliments for Lily Keshishyan. She was very polite and kind to me liked others customers she have treated. She always goes out of her way to make sure my car was taken care from A to Z and offered car rental if needed. Great customer service, Lily and thank you so much. More