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Toyota of Hollywood

Hollywood, CA

not yet
rated
396 Reviews

6000 Hollywood Boulevard

Hollywood, CA

90028

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396 Reviews of Toyota of Hollywood

October 31, 2018

Professional service Andres Moreno was helpful and professional checking my tires/tire pressure. Very helpful and friendly, I will definitely return to see him in the futu More

by EPerez132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Moreno
Nov 01, 2018 -

Toyota of Hollywood responded

Thank you so much for your excellent 5-star review! We're delighted that Andres took good care of your vehicular needs and ensured that you got back on the road- safely and satisfied. It's so great that he has earned your confidence, and we are sure that he will continue to provide you with the same quality service in the future.

October 25, 2018

Easy, fast and great staff support My first time doing 5000 miles service here with Toyota Hollywood. No idea what to do but Yesenia Betancourt is very supportive. She helped make thing More

by Pichamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yesenia Betancourt
Oct 29, 2018 -

Toyota of Hollywood responded

Thank you for your excellent review. We are delighted that Yesenia was able to make you feel comfortable and confident in the service you were receiving throughout your first visit. It is our goal to provide our guests with our most efficient efforts, and we look forward to utilizing your feedback to further enhance our service in the future. Regards, Nina Baena, Customer Service Manager

October 20, 2018

Very good service The service department is very good with calling me and setting up appointments on a regular schedule. The personnel will follow up with you to make s More

by ns355sysad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yesenia Betancourt
Oct 22, 2018 -

Toyota of Hollywood responded

Hi Levi, Thank you so much for your kind review. We are so glad that Yesenia and the team are so thorough in ensuring that you are able to come in for your regular maintenance. Your safety comes first to us, and it is our pleasure to go above and beyond to ensure that your vehicular needs are completely taken care of. Regards, Nina Baena, Customer Service Manager

October 09, 2018

Busy place but works on you car when you have an appointment Danny llamas assisted me to have my tpypta Highlander serviced for required tune-up[. Car was done on schedule and conveniently have me shuttled to More

by therealthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andress, Danny Llamas.
Oct 10, 2018 -

Toyota of Hollywood responded

Thank you for taking the time to leave us this positive rating. We are so glad that Danny could be of such great assistance to you during your recent experience. We strive to provide our guests with nothing short of efficient service, and we are delighted to hear of your contentment with your visit. We hope to see you again the next time you are in need of automotive assistance. Regards, Nina Baena, Customer Service Manager

September 26, 2018

Courteous and competent . . . Maria Flores kindly met me at my car, handled the details for my tune-up, noted my questions and followed up with straight forward honest answers. I More

by PriusJoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Flores
Sep 27, 2018 -

Toyota of Hollywood responded

Thank you so much for your wonderful feedback! It is so great that Maria has earned your confidence in her efforts, and we are so delighted that she took such good care of you throughout the entirety of your recent visit. We look forward to the opportunity to offer you our best service again in the future. Regards, Nina Baena, Customer Service Manager

September 19, 2018

very quick professional service I went to Toyota of Holly wood and Danny Llamas(service writer) assisted me. He was very professional and kind. He was very honest with the repairs ne More

by kimball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny LLamas
Sep 20, 2018 -

Toyota of Hollywood responded

Thank you so much for your kind words and excellent rating! We are so pleased that Danny was so transparent and helpful, and that he ultimately earned your confidence in his efforts. We look forward to working with you again next time. We are sure that his service will not disappoint! Regards, Nina Baena, Customer Service Manager

September 09, 2018

Outstanding Service and Professionalism I have to say that first and foremost GOOD customer service is so difficult to find these days. But that's not the case at this dealer. I received EXC More

by JackieBur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Sep 10, 2018 -

Toyota of Hollywood responded

Hi Jackie, Thank you so much for your incredible review! It means so much to us to hear of your contentment with your overall experience, and we are thrilled that Danny has earned your confidence in his service! We are so glad that he was thorough and informative, and we are delighted to know that you felt so well taken care of. We look forward to continuing to provide you the same top-notch service in the future. Regards, Nina Baena, Customer Service Manager

August 23, 2018

Incompetence After I Picked up my car on August 22 I noticed that my vechile bumber was damage. It took 10 minutes the next morning to reposition the clips.The em More

by Laurenashley688
Customer Service
Recommend Dealer
No
Employees Worked With
Danny
August 20, 2018

Unintentional Shopping We came by to check Toyota cars from Camry to Highlander ended up getting a 2018 Rav4. It was a nice experience and everybody was so accomodating work More

by Enr1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Duran, Maher Merhi
Aug 22, 2018 -

Toyota of Hollywood responded

Thank you so much for sharing this awesome recommendation! We are so delighted that Maher and Henry were able to help lead you to your perfect vehicle after exploring all of your options! We hope you are enjoying it! Please let us know if there is anything we may assist you with in the future! Thanks! Nina Baena, Customer Service Manager

August 15, 2018

On top of things The dealership called me and scheduled the appointment to maintain my vehicle. The check-in process was simple and fast. They also made me aware there More

by ns355sysad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Lutz
Aug 17, 2018 -

Toyota of Hollywood responded

Thanks ns355sysad! We're pleased to hear that you had a pleasant experience with Joey, and that he made sure that the process of having your vehicle serviced was as efficient and hassle-free as possible. We appreciate your business and hope to work with you again in the future.

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