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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,980 Reviews

1,980 Reviews of Toyota of Hollywood - Service Center

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October 30, 2024

Very professional Very honest had an emergency and they took me in without appointment thank you so much will recommend you to my friends and family More

by soundrev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood could assist you during your emergency visit. Thank you for recommending us to your friends and family!

October 30, 2024

That was a great service for me very good experience with the person that served me More

by EDWINJEANBAPTISTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Hollywood FL responded

Edwin, thank you for the great review. We look forward to seeing you again at Toyota of Hollywood!

October 30, 2024

I was waiting on my car the agent keep me up to speed on my car More

by WIMBERLY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review. We are pleased that our team kept you updated throughout the servicing process.

October 30, 2024

The guys was great on getting me the help that i needed and the service was excellent and no long wait More

by drogers3146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oludia
Oct 30, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you received excellent service without a long wait at Toyota of Hollywood. Thank you for sharing your experience with us!

October 30, 2024

Had a regular oil changed and only made 1 request; my low air in tire indicator was on could you please check and fill am tires with air. Nope. Assumed a minor request like that did not need to be checked be More

by emanny0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Oct 31, 2024 -

Toyota of Hollywood FL responded

I'm very sorry to hear about the oversight with your tire request. We aim for thorough service and will use your comments as a learning tool moving forward. If there's anything we can do to make this up to you, please let us know. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 30, 2024

My service advisor Brandon is the reason I keep coming back. He's very personable very kind and very helpful More

by dhylton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Brandon's exceptional service keeps you returning to Toyota of Hollywood! Thank you for sharing your experience with us.

October 30, 2024

My agent was Brandon and great services, very professional, strictly to the point , I would come back every single time that I need it More

by robertoejimenez
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 31, 2024 -

Toyota of Hollywood FL responded

Roberto, we're delighted to hear that Brandon provided you with professional and efficient service at Toyota of Hollywood. We look forward to welcoming you back whenever you're in need!

October 29, 2024

Always the best attention by Mr. Prince Chen! And Wael Husseiny 100% your best decision when financing! more than 6 years being a customer Toyota of Hollywood best Toyota in the U.S More

by rabiahhabib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wael Husseiny your best decision when financing!
Oct 29, 2024 -

Toyota of Hollywood FL responded

Thank you for your loyalty and kind words about our team at Toyota of Hollywood! We're delighted to have been your choice for over six years.

October 29, 2024

Left my truck for oil change,only took 3 hrs,had to call several times to get answer,to find out if ready. More

by mrgatortails13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. We're sorry to hear about the delay and communication issues during your recent visit at Toyota of Hollywood. We'll work on improving our service times and keeping customers better informed in the future. We appreciate your patience!

October 28, 2024

My services on Saturday 10/26/24 was excellent, Brandon was very polite and courteous. More

by Flaquita624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Silvestre
Oct 28, 2024 -

Toyota of Hollywood FL responded

We are so happy that Brandon and our Toyota of Hollywood team earned your five stars. Thanks for the 5 stars!

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