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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,455 Reviews

2,455 Reviews of Toyota of Hollywood - Service Center

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March 27, 2025

Excellent customer service and great service, I appreciate your support and suggestions for the car. More

by Mariela Hernandez Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Mar 27, 2025 -

Toyota of Hollywood FL responded

Mariela, it was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

March 27, 2025

Very courteous and Professional, great Customer Service experience, knowledgeable and nice and friendly plus a free Complimentary car wash. More

by rubmamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you enjoyed the courteous and professional service at Toyota of Hollywood. It's great that our team could provide a positive experience along with a complimentary car wash! Thanks for sharing your feedback!

March 27, 2025

I recently visited the Toyota Center and want to share my impressions. First of all, I was pleased with the cleanliness and order in the salon. The staff was polite and professional, and answered all my q More

by G.DIANA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Zini
Mar 27, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us at Toyota of Hollywood! We're delighted to hear that our team provided a clean and professional environment during your visit. We appreciate the kind words and look forward to assisting you again in the future!

March 26, 2025

We continue to receive excellent customer service from Brian Singeteri and the team of mechanics who work with him. Thank you.. More

by JEYLY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singeteri
Mar 26, 2025 -

Toyota of Hollywood FL responded

It's fantastic to hear that Brian Singeteri and the team at Toyota of Hollywood continue to provide you with excellent service. Thank you for sharing your experience, and we look forward to serving you again!

March 26, 2025

Excellent service . Waiting time was excellent. You don’t even have to have an appointment. Thank you Toyota this survey is taking up too much of my time More

by MORTIMERJ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Hollywood FL responded

We're glad to hear you had an excellent experience with our team at Toyota of Hollywood. Thanks for taking the time to share your feedback with us—it means a lot!

March 26, 2025

Very very unhappy about service,I had service on 16 march 2025 for my Lexus,I bought the here and did my service here too,I called and ask to do appointment only for change oil,when I came I told the MICHAEL More

by Aimana Akhmetzhanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jones
Mar 26, 2025 -

Toyota of Hollywood FL responded

Aiman, I'm truly sorry to hear about your experience and the frustration it caused. It's important for us to ensure clarity in our services and pricing, so I apologize if this was not communicated effectively during your visit. We value feedback like yours as it helps us improve, and I'd be happy to discuss this further with you directly. Please feel free to reach out at any time. Thank you, Shawn Jones - Customer Relations Manager (954) 893-4660

Mar 26, 2025 -

Aimana Akhmetzhanova responded

Hopefully I will get respond as soon as you can,we already spoke today,you said you will call me back in an hour ,

March 26, 2025

I came with a check engine light, he explained all the detail that it would take 4-5 hours and he would call to update. He never called after 5 hours. I had to call to follow up. More

by Aphroditerose
Recommend Dealer
Yes
Employees Worked With
Abel
Mar 27, 2025 -

Toyota of Hollywood FL responded

Thank you for bringing this to our attention. At Toyota of Hollywood, we strive to keep communication clear and timely, so we're sorry for any inconvenience caused by the delay in updates. We'll work on improving our follow-up process and appreciate your feedback!

March 26, 2025

Excellent service and attention and god time waiting , Sebastian gime a clear explanation of my car service More

by Guillermo Cabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastián
Mar 27, 2025 -

Toyota of Hollywood FL responded

Guillermo, we're delighted to hear that Sebastian provided excellent service and clear explanations during your visit at Toyota of Hollywood. Thank you for sharing your experience with us!

March 26, 2025

Excellent Services! Brian Singletery is the best! Great advices and offers to sseek for the best options! More

by OSORNOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Toyota of Hollywood FL responded

Thank you for the fantastic feedback! We're delighted to hear that Brian provided excellent service and helpful advice at Toyota of Hollywood. We appreciate your support and look forward to assisting you in the future!

March 25, 2025

Great Service experience with Mike (Michael) Jones. Very professional, solution oriented and knowledgeable Assistant Service Manager! More

by Judith Fekete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
Mar 25, 2025 -

Toyota of Hollywood FL responded

Judith, we're delighted to hear that Mike provided you with a professional and solution-oriented service experience at Toyota of Hollywood. Thank you for the kind words!

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