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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,989 Reviews

1,989 Reviews of Toyota of Hollywood - Service Center

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July 04, 2024

Great service from Lacey. Polite. Friendly. Helpful. Explained everything clearly. Timely. Kept in contact about service. More

by gks0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Jul 05, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Lacey provided such excellent service at Toyota of Hollywood! Thanks for sharing your positive experience with us.

July 04, 2024

They always take care of all the details. The inspections help me to keep my car in a good condition. More

by YISELALEJANDRA24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Salinas
Jul 05, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood has been thorough in taking care of your vehicle. Thanks for sharing your experience!

July 04, 2024

It's the place to get your vehicle services food court and convertible seating area.Why go anywhere else. I will be back. More

by Vinnieandlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 05, 2024 -

Toyota of Hollywood FL responded

Vinnie and Lani, we're delighted to hear you enjoyed our amenities at Toyota of Hollywood! Thanks for the great review and we look forward to your next visit.

July 04, 2024

It is always so easy so professional with or without an appointment. I have a ride back home and then picked and ride back to pick up my car. Addisor More

by maralynshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Toyota of Hollywood FL responded

Maralyn, we're delighted to hear that you find our service at Toyota of Hollywood convenient and professional. Thanks for sharing your experience!

July 04, 2024

Great customer service thanks . Andris prado is very professional and always willing to help,great dealer !!!! More

by Ygnacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
Jul 08, 2024 -

Toyota of Hollywood FL responded

Ygnacio, thanks for the shoutout! We're glad Andris and our Toyota of Hollywood team provided you with excellent service. We appreciate your support!

Jul 12, 2024 -

Ygnacio responded

Great customer service

July 02, 2024

Great service and knowledgeable technician Great People Good Staff Great Service Good Stuff Nice Clean More

by Aharris029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Hollywood FL responded

Thank you for the feedback! We're glad to hear that our team at Toyota of Hollywood provided great service and a clean environment. We appreciate your support!

July 02, 2024

The waiting time was too long. We spent 4 hour waiting in there for maintenance and wheel change More

by mgpr1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing this feedback. I apologize for the delay and for any inconvenience this may have caused. I hope we get the chance to earn your five stars next time, and if you would like to discuss your experience further, please reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 02, 2024

Very professional and helpful but over selling services that I believe was necessary at the time,scince I purchased the car 3 months ago. More

by LAWRENCEMARABLE896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear our team at Toyota of Hollywood was professional and helpful. We'll take note of your comments regarding the services offered. Safe driving!

July 01, 2024

I love it. The people is very gentle.but the time to wait is too much long and not wash more my cars . More

by CTZANARDI
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reyes
Jul 01, 2024 -

Toyota of Hollywood FL responded

We're glad to hear you love our service at Toyota of Hollywood! We appreciate your feedback about the wait time and car wash; we'll work on improving these aspects. Thanks for sharing! - Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Went in for oil change, was told I needed brakes since then my car has been squeaking took back 7 times and still having the same problem More

by LKAREN361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about the ongoing issue with your brakes. This is certainly not the experience we aim for, and I apologize for any inconvenience caused by repeated visits. We would like to resolve this matter promptly, so please reach out at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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