2,455 Reviews of Toyota of Hollywood - Service Center
I took in the car to have an oil change with tire rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t p rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t put my spare on and had to wait to have my car towed. I told them my brakes were squeaky and was told that they could not duplicate the noise and my brakes had 7mm and were good. I have the tire place I took my flat to check the brakes come to find out they are 3mm and needed brakes and rotors! This will be the last time Toyota of Hollywood will ever see my vehicle or have me as a future customer for purchasing either. More
I took my car on Thursday. They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maint They didn’t fix it that day. They told me to come back next day. It was hard for me to ask for another day off to. They were only suppose to do maintenance and alignment. I told them my tire was low, and they didn’t even look at it. They told me to come back Saturday. I drove my car with 2 nails and I didn’t know. I had to come back Saturday to get it fixed and paid $255 for a new tire. Why making too many appointments when you can’t fix all cars in the same way. It’s crazy, I lost a day at work, which I didn’t get paid More
Always great service and their free WiFi allows you to easily work remotely while you wait. easily work remotely while you wait. More
I switched to this Dealership recently after 3 years at another Dealership and receiveing less than satisfactorily service. I am so glad I made this change! My Service Manager Brandon, was so reassur another Dealership and receiveing less than satisfactorily service. I am so glad I made this change! My Service Manager Brandon, was so reassuring that I would be very satisfied with their service and I can say I was very happy with him, all the Staff and my service! My experience at Hollywood Toyota exceeded my expectations! I was especially and highly impressed with the business process from driving my car in through the automated eye view inspection system to each efficient seamless step after that until delivery of my vehicle. This change to Hollywood Toyota was the best thing that could have happened to me and my car:) I Highly recommend this Dealership! ShelleyG More
Bad experience Incorrect fault diagnoses Long wait times more expensive repair cost I didn't receive the report of what my car computer had as an error more expensive repair cost I didn't receive the report of what my car computer had as an error More
It was a good experience with nice and helpful person assisting me I like that you have a waiting area where I can watch TV or eat a snack while waiting assisting me I like that you have a waiting area where I can watch TV or eat a snack while waiting More
great service, my car was done quickly, they took care of things i didn’t know things i didn’t know More