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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,989 Reviews

1,989 Reviews of Toyota of Hollywood - Service Center

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July 13, 2024

Toyota of Hollywood is clean, modern and the staff are friendly and very efficient associates. More

by belgenmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Jul 15, 2024 -

Toyota of Hollywood FL responded

Your kind review warms our hearts! Thank you from the Toyota of Hollywood Team.

July 13, 2024

I called last minute and I was able to come in and taken right away they and they were really fast and I got my car washed ! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Toyota of Hollywood FL responded

JB, we're glad to hear that our team at Toyota of Hollywood could accommodate you so quickly and efficiently. Thanks for sharing your experience!

July 13, 2024

Isiah always provides excellent service. My car was taken care of quickly and I’m grateful. More

by shaylajb85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah O.
Jul 15, 2024 -

Toyota of Hollywood FL responded

Isiah and the team at Toyota of Hollywood are always happy to provide prompt, proficient service. Thanks for the shoutout!

July 12, 2024

I was told wait time 2:30 hours, end up waiting more than 5 hours, and the problem was not solved More

by shan_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about the delays you experienced. We aim for timely service and never intend to cause an inconvenience. Please be sure to reach out directly so we can ensure all outstanding concerns are properly addressed. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 12, 2024

Excellent service from the approach to receive the vehicle until when you pick it up. Excellent customer service. More

by JORGESTAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had an excellent experience with us at Toyota of Hollywood. Thanks for the kind words!

July 12, 2024

Gracias por tu su servicio es excelente muy amables u profesionales en lo que hacen More

by ALVAROMANTILLA67@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darío Salinas
Jul 12, 2024 -

Toyota of Hollywood FL responded

Alvaro, estamos felices de habernos ganado su confianza! Gracias por hacer el servicio de su vehículo en Toyota of Hollywood.

July 12, 2024

Very good and efficient courteous always checks to see if I have a warranty attended to my needs More

by joyhartwig63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Toyota of Hollywood FL responded

We are honored to receive your support, Joy. Thank you! - Toyota of Hollywood Team

July 12, 2024

Andris was very helpful keeping me updated with what was going on she made my experience there amazing More

by Sanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris
Jul 15, 2024 -

Toyota of Hollywood FL responded

Sanjay, we're glad to hear Andris made your experience at Toyota of Hollywood amazing! Thanks for sharing your feedback with us.

July 11, 2024

I went to do service in my truck long story short they forgot to put wheel lock nut in one of my front tires this is the second time it happens at same place More

by beniteztony1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Toyota of Hollywood FL responded

Thank you for bringing this to our attention. We sincerely apologize for the repeated oversight with your wheel lock nut and understand how frustrating this must be. Please reach out to me directly so we can address this issue properly and ensure it doesn't happen again. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 11, 2024

I would like to say that my visit was great thanks to Brian Singletery and his staff More

by LEMONDRIOFIELDS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 11, 2024 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a four-star review and giving a shoutout to Brian and the team. See you next time!

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