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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,989 Reviews

1,989 Reviews of Toyota of Hollywood - Service Center

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July 18, 2024

The service department was clean and friendly. My service agent was great as always. The car was finished in a timely manner. Previous visit to showroom determine that I was over charged for my More

by virginislandsdelite
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jc Reyes
Jul 19, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear that the service department at Toyota of Hollywood met your expectations, though we're sorry about any concerns regarding depreciation. Your comments are important and will be shared with our team to improve future experiences.

July 17, 2024

The workers are very knowledgeable and the place is very well kept clean and nice More

by Sharonmackoon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Toyota of Hollywood FL responded

Thanks for the kind words about our service and facility, Sharon. See you down the road at Toyota of Hollywood!

July 17, 2024

No waiting lines. Friendly staff. Accurate explanation of the required car services. Fast service. Recommended More

by amelia91
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 17, 2024 -

Toyota of Hollywood FL responded

Amelia, thanks for recommending Toyota of Hollywood! We're glad to hear you had a quick and friendly experience with our team.

July 17, 2024

Always have a great experience with the staff they are willing to help at all times More

by AMH1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Toyota of Hollywood FL responded

We are honored to receive your support. Thank you! - Toyota of Hollywood Team

July 17, 2024

It was professional to the last minute and I was very comfortable while waiting for my vehicle More

by louiseparkinwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 18, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood! We hope to see you again down the road!

July 17, 2024

What is the point of make an appointment if when you arrive to the dealer you have to wait 30 minutes to be atended .. they make a mistake with my profile .. so my data was put in another customer. Incr More

by Jose Colmenares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Toyota of Hollywood FL responded

Jose, I apologize for the inconvenience you experienced at your appointment. This is not the level of service we strive to provide and we'd like to address all outstanding issues directly. Please reach out directly when you can. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 17, 2024

Great service but terrible time management. This was a first for me waiting that long to get my car after it’s been serviced. The service portion taking time? I understand. However, it should n More

by MENJS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyegbe
Jul 19, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear you appreciated the service at Toyota of Hollywood, but we apologize for the wait time and will work on improving our efficiency. Your input is valuable in helping us get better! - Shawn Jones - Customer Relations Manager - (954) 893-4660

July 17, 2024

Es el mejor,muy profesional y una atención espectacular,muy contentos estamos con su servicio, gracias More

by giraldoblaco69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia! Nos alegra saber que ha recibido un servicio profesional y espectacular en Toyota of Hollywood. Estamos aquí para ayudarle siempre que lo necesite!

July 17, 2024

Have rob stand up to long to wait for service representive no we’re to seat wail waiting in front of them More

by Bettyweaver889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 18, 2024 -

Toyota of Hollywood FL responded

Betty, thank you for your feedback. We apologize for the wait and any inconvenience caused at Toyota of Hollywood. We'll work on improving our waiting area and efficiency to better serve you next time! Shawn Jones - Customer Relations Manager - (954) 893-4660

July 16, 2024

I drove more than 0ne hour from West Palm Beach to Hollywood, Broward County to service my vehicle. Staff is always available to assist. Great customer service support, affordable price, nice waiting More

by meryreach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge 5 stars ( service department) and Daniel Valcourt 5 stars ( Toyota - used car) for finance
Jul 16, 2024 -

Toyota of Hollywood FL responded

Thank you for making the trip to Toyota of Hollywood! We're delighted to hear that our team provided great customer service and a comfortable experience. We appreciate your support and look forward to serving you again!

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