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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,989 Reviews

1,989 Reviews of Toyota of Hollywood - Service Center

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July 20, 2024

Brian is an amazing service manager. His attention to detain, and commitment to customer satisfaction is outstanding. More

by ANGLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
Jul 22, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Brian provided outstanding service at Toyota of Hollywood. Thank you for sharing your positive experience!

July 20, 2024

Usually top notch. This service visit however was not that. Everything from start to finish was horribly slow. Two hours for an oil change on a slow day is somewhat dis More

by CANEFAN3961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and are sorry to hear about the delays during your recent visit. We strive for efficiency, and your comments about our new check-in process are noted—we're working hard to improve it. If you have any further concerns or need additional assistance, please reach out directly. Thank you, John Diaz - Service Manager - 954-893-4662

July 19, 2024

Fast, clean and very comfortable place, nice people working here and properly attended all needs More

by MAURICIO.Q.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks, Mauricio!

July 19, 2024

Love the service writer. He always keeps me up to date on what's going on with my car. In the past I would have to call and check to see if it's done. More

by DJBRUNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance: Yohan. Sales: Mike Munez. Finance: Isreal.
Jul 22, 2024 -

Toyota of Hollywood FL responded

We're glad to hear our service writer at Toyota of Hollywood keeps you well-informed! Thanks for sharing your positive experience with us.

July 19, 2024

Car interior left dirty after services in multiple Occasion. Warranty service terrible. Comeback multiple times to fix same problem which was advised as completed in 1st trip but it's taken 3 more tr More

by romanzab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Toyota of Hollywood FL responded

We apologize for the inconvenience you've experienced. This is not the standard we strive to uphold, and I assure you that we are committed to resolving these issues for you. Please reach out directly so we can ensure everything is sorted out. Thank you, John Diaz - Service Manager - 954-893-4662

July 19, 2024

They give me free rides that was good,and good customer service with Dario perfect 👍 More

by All4youmich@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Dario provided excellent service. Thanks for choosing Toyota of Hollywood!

July 18, 2024

All work was done in a timely manner with David being very professional in dealing with my family More

by PMARLOW344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jul 18, 2024 -

Toyota of Hollywood FL responded

We really appreciate you taking the time to leave David and Toyota of Hollywood this awesome review, thank you!

July 18, 2024

Great customer service. Very helpful and understanding with customer are willing to do what is needed. More

by ozzie0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear our team at Toyota of Hollywood provided helpful and understanding service. We appreciate your support!

July 18, 2024

The wait was a bit long but Darros was excellent and very professional . The only problem was everyone being given the same 7:00am time. This was ridiculous. More

by suaveprofesora
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear Darros provided excellent service at Toyota of Hollywood. We apologize for the scheduling issue and appreciate your patience.

July 18, 2024

It’s very close to where I live and one of my jobs which is convenient More

by EVANPFONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Toyota of Hollywood FL responded

Evan, thank you for taking the time to review Toyota of Hollywood!

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