2,454 Reviews of Toyota of Hollywood - Service Center
I went to the dealership to get an oil change and tire rotation. Andris helped me and was very friendly and also helped me get my discount which I was promised to me. I also met Nick who showed me the ne rotation. Andris helped me and was very friendly and also helped me get my discount which I was promised to me. I also met Nick who showed me the new Camry. Ruben in finance reached out to me about a possible trade in however I didn’t get to meet him. I also met King who was also very pleasant and entertaining. More
Toyota of Hollywood has always been consistent. Danny Metts is amazing and always has been Danny Metts is amazing and always has been More
I had an 11 am appointment for an oil change. I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went insi I was told 2-3 hours. There were no service managers in the drive through, to provide updates on when the job will be completed. At 1:30 I went inside to get an update, most service tech were at lunch. I found one person to help me. Came to find out my paperwork was sitting on the desk. Why are all service people at lunch at the same time and no one to fill in, to provide SERVICE for customers? More
I was visiting from out of town. Glad the problem was fixed. Would have been happier with same day service, but Claudia was very helpful with getting me transportation. She is ver Glad the problem was fixed. Would have been happier with same day service, but Claudia was very helpful with getting me transportation. She is very good at dealing with the public. People skills and phone skills are A+. Hope you realize what a valuable asset she is for the company. More
Juan my service person was nice and professional. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. He looked out for me and gave me a discount for major service. As a single mother I appreciated that. More
Service was completed. I came after I was notified it was done. I remained on site. There was no one around to answer my questions when I came over to get my car. Any perso I came after I was notified it was done. I remained on site. There was no one around to answer my questions when I came over to get my car. Any person that went up to from the dealership I did talk to gave me the answer. I don't know and walked away from me. Also, I was quoted one price and charged another. No one could help me with that as well and I had to pay to get my car back even though I had paperwork proving I was not supposed to pay that. Never coming back for service and I was looking at getting a car for my daughter while I was waiting. No way would I buy from them, I would pay more bot to deal with this dealership. More
I took in the car to have an oil change with tire rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t p rotation. Whoever worked on my car stripped my right rear lug nut without mentioning it to me. I caught a flat a couple of weeks later and couldn’t put my spare on and had to wait to have my car towed. I told them my brakes were squeaky and was told that they could not duplicate the noise and my brakes had 7mm and were good. I have the tire place I took my flat to check the brakes come to find out they are 3mm and needed brakes and rotors! This will be the last time Toyota of Hollywood will ever see my vehicle or have me as a future customer for purchasing either. More
Excellent service! Very timely. A little expensive but well worth it. Thank you very much Very timely. A little expensive but well worth it. Thank you very much More