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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,996 Reviews

1,996 Reviews of Toyota of Hollywood - Service Center

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November 12, 2024

It was Awesome and good customer service, well done Toyota of Hollywood FL. Looking forward for another service More

by SHAKTIHAZARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had an awesome experience with our team at Toyota of Hollywood FL! Thank you for the kind words, and we look forward to serving you again in the future.

November 11, 2024

This dealership is both clean and spacious. I love the way it is decorated. The service advisors are very nice. More

by hstein1368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us at Toyota of Hollywood! We're delighted to hear that you enjoyed our clean and spacious dealership, as well as the friendly service from our advisors. We look forward to welcoming you back in the future!

November 11, 2024

Problem found and fixed. Fantastic. It was fixed in a timely matter. Great job done More

by Cmglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Hollywood FL responded

We are so happy we could help! Thank you for choosing Toyota of Hollywood and for sharing your experience. Drive safely until we see you next!

November 11, 2024

Service was quick. I wish they offered coupons for some of the services they have. More

by stanm0884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz
Nov 11, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback here at Toyota of Hollywood, and we hope to have the opportunity to serve you again in the future.

November 11, 2024

I had really good service at Toyota of Hollywood. Mike was really helpful and informative. He is great. I like that the machine took 360 degree pictures of my car so I could see everything. I only ta More

by tinywiny119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 11, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Mike provided you with helpful and informative service at Toyota of Hollywood! It's great to know the pictures added value to your experience. Thank you for trusting us with your car, we look forward to serving you again!

November 11, 2024

Great service. Short wait time. Would come back for service in the future. Friendly stuff More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Hollywood FL responded

Thank you, Ricky, for stopping by to leave Toyota of Hollywood a wonderful review!

November 11, 2024

Fast service. Attentive and respectful. I never have issues at this dealership. Good customer service. More

by robteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood consistently provides fast and respectful service. We appreciate your support and look forward to serving you again in the future!

November 11, 2024

Wonderful service we didn’t have to wait too long Treated us nice thank you More

by raul622284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 12, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood!

November 11, 2024

Dealer was able to take care of me and provided a ride for me to pick up my car when the service was finished. More

by JLETBETTER.JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood took great care of you and provided a convenient ride service. Thank you for sharing your experience with us!

November 10, 2024

Service wise, I would refrain from coming back. Service advisor is good BUT the service tech are horrible. I have a car that I paid $60k and in a recall they stained the roof with grease or whateve More

by mosc93091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Hollywood FL responded

I'm truly sorry to hear about your experience with our service team. It's disappointing that the quality of work didn't meet expectations, especially after addressing it a second time. We strive for excellence and would like another opportunity to make this right for you. Please reach out at your convenience so we can discuss further steps in resolving this issue. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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