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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,988 Reviews

1,988 Reviews of Toyota of Hollywood - Service Center

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August 06, 2024

I had a great experience no problems at all. Very knowledgeable and pleasant to work work. More

by KDACRES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team!

August 06, 2024

Good service and fast Service response Good attention from the person, There are no complaints More

by Sandra Quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood! It was so kind of you to share your experience, Sandra.

August 06, 2024

I was able to get in and out the dealership without a problem and they educated me about service recommendations. More

by Mr. D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Toyota of Hollywood FL responded

Mr. D, we're glad to hear you had a smooth experience and found our service recommendations helpful at Toyota of Hollywood! Thanks for the review!

August 05, 2024

Sebastián is one of the best advisors here, very competent and gives you and excellent service More

by valeriavallentinnagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Toyota of Hollywood FL responded

It is great to hear this positive feedback about Sebastián and our team here at Toyota of Hollywood! We'll be sure to pass along your kind words and positive feedback!

August 04, 2024

Me entregaron mi camioneta con manchas de grasa, espero que se ocupen de la limpieza de la misma More

by gary5dw
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Hollywood FL responded

Gary, esta reseña es muy decepcionante para leer. Nuestro objetivo es ofrecer una experiencia de servicio de calidad, por lo que me disculpo por el estado de limpieza de su auto luego de su última visita. Aprecio su confianza en nuestro servicio, así que por favor no dude en contactarme si desea conversar de esto a detalle. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 04, 2024

False advertising prices are different online and when I spoke the assistant manager who happened to be the person helping me from the beginning he didn’t know what to say and said he had to charge me the p More

by Y
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Hollywood FL responded

We apologize for any confusion regarding our pricing. This discrepancy is concerning, and we strive to ensure transparency in all our dealings. Please reach out so we can address this issue directly and find a resolution that works for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 04, 2024

I went to Toyota of Hollywood FL for my car maintenance and they were really helpful. Lacey Gordon assisted me. She was very efficient and patient in answering all my questions. More

by EALFONSOM90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Gordon
Aug 05, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear Lacey provided efficient and patient service during your visit at Toyota of Hollywood FL. We appreciate your support!

August 04, 2024

Very professional, quick and effective service. The web page facilite to make it easier the appointment. They use a very successful system for reminders and communication. The service was excellent More

by AVILAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you had a positive experience with our team at Toyota of Hollywood! It's great to know our online system and service met your expectations. Thanks for the kind words!

August 04, 2024

Dan understood my time is importa t to me and he was fast and friendly. More

by isaloaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 05, 2024 -

Toyota of Hollywood FL responded

We appreciate your kind words, Isa. Thank you for being a fantastic Toyota of Hollywood customer!

August 04, 2024

Was about an hour and a half wait. Not too bad. The service rep was very professional More

by mribex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Aug 05, 2024 -

Toyota of Hollywood FL responded

Thank you for this great review of Toyota of Hollywood! Have a lovely day!

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