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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,988 Reviews

1,988 Reviews of Toyota of Hollywood - Service Center

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August 12, 2024

Sebastian was great as a service advisor and helped me get the maintenance on my car done. More

by K3nni3l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Marmolej
Aug 13, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Sebastian and Toyota of Hollywood! We hope to assist you again down the road!

August 12, 2024

Good service for dealer del toyota Hollywood thanks you for all service you make for me,god bless your dealer amen More

by SONSONESTIMAT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that you had a positive experience with Toyota of Hollywood. God bless, and we look forward to serving you again in the future!

August 12, 2024

My car was there for over a month. . no one offered a loaner vehicle after the Insurance company maxed out my car rental. I spoke with mgt and they could not resolve the issue. I was ve More

by ShayG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave was very helpful and kept me in contact about the repairs of my vehicle
Aug 13, 2024 -

Toyota of Hollywood FL responded

Shay, I'm sorry to hear about your experience and the inconvenience you faced. We strive for better service and would like to discuss this further with you. Please reach out when convenient. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 12, 2024

Horrible service at service center . They don’t care . I scheduled my first appointment. But very disappointed. I forgot service manager guy’s name . He was unprofessional, unfriendly an More

by dulonchow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your disappointing experience at our service center. We strive for professionalism and friendliness, so it's concerning that this wasn't reflected during your visit. Please reach out directly so we can address these issues and make things right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 11, 2024

Great services and faster costumer service were amazing very good thanks to you all good job More

by godchildamazing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Here at Toyota of Hollywood, we always value and appreciate our customers' feedback. Thank you for the kind words!

August 11, 2024

The people there are very courteous and friendly. They called the Lyft for me to take me home within 2 minutes. More

by moezilerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Hollywood provided courteous and friendly service, including arranging a quick Lyft ride for you. We appreciate your feedback!

August 11, 2024

When I get my car serviced the word is EXCELLENT. FROM THE SERVICE MANAGER TO THE FIRST ONES I SEE WHEN I GET THERE. EXCELLENT WORK More

by Sportyblk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for the glowing review! We're delighted to hear that our team at Toyota of Hollywood provided excellent service from start to finish. We appreciate your support and look forward to serving you again!

August 11, 2024

BUENA ATENCION DE SU PERSONAL. CERCA DE MI UBICACIÓN BUENA OPCION PORQUE OFRECEN TRANSPORTE PARA FACILITAR LA ESPERA DEL SERVICIO EN CASA. GRACIAS. More

by olysrivasve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Aug 12, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia con Toyota of Hollywood. Nos alegra saber que ha encontrado útil nuestro servicio de transporte y la atención del personal. Estamos aquí para ayudarle cuando lo necesite, Olys!

August 10, 2024

Dealership is very clean. Staff is very pleasant and professional. Work on my vehicle was completed in a timely manner. More

by ZITZYONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear that our team at Toyota of Hollywood provided a pleasant and professional experience. We appreciate your support!

August 10, 2024

Best customer service in all of South Florida. They are professional, experienced, and customer oriented. More

by KN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Toyota of Hollywood FL responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Toyota of Hollywood provided top-notch service. We appreciate your support and look forward to serving you again!

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