Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,988 Reviews

1,988 Reviews of Toyota of Hollywood - Service Center

Sort by
August 16, 2024

Isiah took care of my service and I was very pleased and satisfied 😌 thank you toyota More

by britneyc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
Aug 16, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words for Isiah. It was our pleasure to assist you here at Toyota of Hollywood!

August 16, 2024

The best customer service in south florida, they are a very friendly and punctual team. More

by CATALINA1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julieta
Aug 19, 2024 -

Toyota of Hollywood FL responded

Thanks for choosing Toyota of Hollywood! We are glad to hear that our team provided excellent service.

August 16, 2024

The service was really great. Fast and efficient took them less than 24 hours to fix my car. They offered me a loaner overnight as I would have been without a car. More

by nancydestin.nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you had a great experience with our fast and efficient service at Toyota of Hollywood. Thanks for sharing your positive feedback, and we're glad the loaner car was helpful!

August 16, 2024

Slow, no communication. Ineffective. Pricey. Poor quality maintenance products. Rude customer service. My last visit in April was my only good experience. More

by laurenortiz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Toyota of Hollywood FL responded

Lauren, I'm sorry to hear about your recent experiences. We strive for better communication and service quality, so this feedback is concerning. Please reach out directly so we can address these issues further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 16, 2024

Great time wonderful staff we always send my friends and family Hollywood get location. Great employees More

by marlim2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Toyota of Hollywood FL responded

Thanks for the glowing review! We're delighted to hear you had a great experience with our team at Toyota of Hollywood. We appreciate your referrals and look forward to serving you again soon!

August 15, 2024

Samantha (telephone agent) was super nice and friendly, she offers me a lot of options to make my appointment. She was really sweet. Dario (service advisor agent) was friendly and diligent with my car serv More

by GRAUZULMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yaneht (sales) Luis Sulbarán (Finance)
Aug 15, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Samantha and Dario provided such excellent service during your visit at Toyota of Hollywood. Thanks for the recommendation!

August 15, 2024

Very satisfied with the work they did in my truck very friendly staff Juan trust not other dealer with my truck thank you More

by vicjr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that you had a great experience with Juan and the team at Toyota of Hollywood! Thanks for trusting us with your truck.

August 14, 2024

I went to Toyota of Hollywood, FL and got my oil changed. Service was good and quick this time around. However, this time, they did not give me a car wash, and did not add a sticker onto my car for the next More

by G^^
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience. We're glad to hear that the service was quick and Dario did a great job, but we apologize for missing the car wash and sticker this time around. We appreciate your feedback and will work on improving these details in future visits. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 14, 2024

You have to wait hours and when you ask for them to top off fluids they don’t. More

by 7.MIRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Aug 15, 2024 -

Toyota of Hollywood FL responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. We pride ourselves on efficiency and it is disappointing that we caused you any inconvenience on this occasion. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 14, 2024

Siempre es un placer visitar Toyota Hollywood para Comprar o si es Mantenimiento los mejores More

by dianabb34.db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Toyota of Hollywood FL responded

Diana, nos contenta saber que sus visitas a Toyota of Hollywood siempre son agradables! Nos esforzamos por ofrecer un servicio de calidad, por eso, apreciamos las 5 estrellas para nuestro trabajo! Gracias por su apoyo.

...
43
...