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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,995 Reviews
Call Service Center (844) 888-0753

1,995 Reviews of Toyota of Hollywood - Service Center

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November 13, 2024

Drew was amazing. Outstanding service, he was very welcoming and knowledgeable. Thank you very much! More

by ISABELSARASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Drew
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Nov 13, 2024 -

Toyota of Hollywood FL responded

Thank you for this great review of Toyota of Hollywood! We appreciate your shoutout to Drew and hope to see you again down the road!

November 13, 2024

Mike did an AMAZING JOB with my car! Your dealership is truly blessed to have an employee like him working for your dealership! Please keep him in staff as I could not be happier with Mi More

by remo985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE - MY VEHICLE’S MECHANIC
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Nov 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience with Mike at Toyota of Hollywood! It's wonderful knowing his expertise and customer service made such a great impression. Thank you for sharing this feedback, and we'll be sure to pass along the praise!

November 13, 2024

Lots of staff to help the customers Very courteous, professional and expeditious. Thank you very much. We need more people like Fritzberg, the gentleman that helped me. More

by marticaprez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fritzberg
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Nov 13, 2024 -

Toyota of Hollywood FL responded

Martica, we're glad to hear Fritzberg and the team at Toyota of Hollywood provided you with courteous and professional service. Thank you for sharing your experience!

November 13, 2024

Customers service representatives was excellent taken care of my car to make sure I was satisfied thanks for the amazing service More

by HOLNESSMICHAEL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Toyota of Hollywood FL responded

Michael, we're delighted to hear that our customer service representatives at Toyota of Hollywood provided you with excellent care. Thanks for sharing your experience!

November 13, 2024

Dealership is very nice. But, they schedule the times to close together making it a long wait for the customer. More

by pasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear you found the dealership nice, and we appreciate your patience with our scheduling at Toyota of Hollywood. We'll work on improving wait times for a better experience in the future.

November 13, 2024

Yes horrible . Never get coupons and they didn't wash my car. When called to get a Uber back , they transfer me to voicemail . They don't give coupons anymore to m More

by AOL_0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and service agent , didn't remember names
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Nov 14, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with the coupons and car wash. We strive for better service and communication, so it's disappointing to know we fell short here. Please reach out directly if you'd like us to assist further or address any other concerns you may have. Thank you, Shawn Jones - Customer Relations Manager (954) 893-4660

November 12, 2024

Schedule a. Appointment to patch a tire fir 7:30am and had to Wait 3 hours to get my car finish More

by REYNAT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Toyota of Hollywood FL responded

I'm sorry for the delays you experienced during your appointment. This is not reflective of the efficient, accommodating service we strive for and we appreciate you bringing this to our attention. If there's anything else we can do to assist, please reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

November 12, 2024

I'm very pleased with the service they provided me. Every body was polite. Thanks More

by ZELAYAADILIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian from Dominican Republic
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Nov 12, 2024 -

Toyota of Hollywood FL responded

Thanks so much for the feedback. We look forward to your next visit to Toyota of Hollywood!

November 12, 2024

My appointment was at 2pm and I was taken care of very quickly when I got there. More

by Terelarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.C. Reyes was very efficient
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Nov 12, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that our team provided efficient service. Thanks for choosing Toyota of Hollywood!

November 12, 2024

It was Awesome and good customer service, well done Toyota of Hollywood FL. Looking forward for another service More

by SHAKTIHAZARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear you had an awesome experience with our team at Toyota of Hollywood FL! Thank you for the kind words, and we look forward to serving you again in the future.

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