Toyota of Hollywood - Service Center

The sale portion with Richard Jean Louis was excellent. He has also been of great assistance afterwards but the Service department has gone down. Initially it was ok. A few weeks after a routine service I He has also been of great assistance afterwards but the Service department has gone down. Initially it was ok. A few weeks after a routine service I had a battery issue & it was horrible experience. I came into the dealership after taking of the problem on my own. The Service manager did his part but his department associate did not. I provided paperwork that he misplaced & I was stuck in a back and forth on the phone trying to figure out what is going on. I recently had my car serviced again & it was not up to par at all. Management needs to do an audit of their employees for that department especially since we are spending money with. More

Please hire bilingual staff in the food service area that know what is available and can communicate that. I have beem there many times and they are too busy laughing and talkimg betweem themselves, and when know what is available and can communicate that. I have beem there many times and they are too busy laughing and talkimg betweem themselves, and when you ask a question they just stare at you or walk away More

The best car ever, yes I will recommend my friend to buy one, they took care of my car when I brought it in for service. one, they took care of my car when I brought it in for service. More

From the moment I drove upto the dealer I was received with a warm welcome . I was escorted into the dealer and introduced to a great service advisor and with no reservation I was taken car of quick and with a warm welcome . I was escorted into the dealer and introduced to a great service advisor and with no reservation I was taken car of quick and efficiently. I will most definitely be back . More

The service was good for the first time I visited the area like the show room area like the show room More

Best dealer service, the only problem is that takes a very long waiting time to complete the service very long waiting time to complete the service More

Mejoro la puntualidad en el servicio al entregar el vehiculo. Esta bien la asesoria para el mantenimiento. vehiculo. Esta bien la asesoria para el mantenimiento. More

Took almost three hours to get an oil change need to do better at servicing vehicles better at servicing vehicles More

JC is an amazing service agent. I am grateful to have him as a contact because he is very responsive and helpful. Moises at the rental and his female colleague were very helpful and I am grateful to have him as a contact because he is very responsive and helpful. Moises at the rental and his female colleague were very helpful and attentive as well. I can express how great the service was I received. I had a really stressful morning and they made it so much better in making sure my vehicle and transportation were taken care of. Many many thanks to them More

Very informative. The service manager listened to my requests and concerns and he made suggestions on the kind of service my car needed. The service manager listened to my requests and concerns and he made suggestions on the kind of service my car needed. More