Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,986 Reviews

1,986 Reviews of Toyota of Hollywood - Service Center

Sort by
August 29, 2024

Great Toyta service dealership. Friendly Environment, fast service. For my service this time I got a courtesy vehicle. I highly recommend this service place. More

by Susana_ab23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Toyota of Hollywood FL responded

Susana, thanks for recommending Toyota of Hollywood! We're glad to hear you enjoyed the friendly environment and fast service. See you next time!

August 29, 2024

This was my first visit to this dealership's service center and I was very impressed. The staff was efficient in check-in, explained the services that would be performed, answered my questions about th More

by CGOWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your detailed experience with us! We're glad to hear that our team at Toyota of Hollywood provided efficient service and a comfortable waiting area. We'll take note of the feedback about the chairs — your comfort is important to us. Looking forward to serving you again soon! Shawn Jones - Customer Relations Manager - (954) 893-4660

August 28, 2024

Excelente atencion y servicio, agradablrs y buena communication, y rapido entre semana, los fines mucha gente More

by OSO_POLAR_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia! Nos contenta saber que ha recibido una buena atención y servicio en Toyota of Hollywood. No dude en contactarnos si necesita ayuda de nuevo!

August 28, 2024

As usual I was well taken care of, great customer service and Brandon is very friendly More

by Lingoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 28, 2024 -

Toyota of Hollywood FL responded

Thank you for stopping by to review Toyota of Hollywood! We will pass along your kudos to Brandon. Take care!

August 28, 2024

The staff is very friendly, knowledgeable, and professional. I trust their assessment of my car. More

by MARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Metts
Aug 28, 2024 -

Toyota of Hollywood FL responded

Marian, thank you for trusting the Toyota of Hollywood team with your vehicle! We appreciate your business.

August 28, 2024

10 hours to replace tires and get an oil change is too long time in my opinion but apart from that it was rosy! More

by 1plarsson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing your feedback! We apologize for the wait time and appreciate your patience. We're glad to hear that everything else went well at Toyota of Hollywood. We'll work on improving our service times in the future!

August 28, 2024

I received about 10 calls for this dealer for a pending service. Finally I decided to go and the service advisor told me that my did not have any pending services. Anyway, I decided to change de oil of my More

by Lucmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Lucmar, I apologize for the inconvenience and slow service you experienced. We strive to provide efficient and timely assistance, so it's disappointing to hear about your visit. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 28, 2024

Nobody seems to speak English . There is no diversity at that location. I really hate this location More

by vanessabzl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Hi Vanessa, we would like to extend our most sincere apologies for not providing a better experience. We would greatly appreciate the opportunity to discuss this further and earn back your business. If you are willing to speak further, please don't hesitate to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 27, 2024

Amazing customer service! I have the appointment on time and they even help me with a ride to come back home More

by MORENORAMONES03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Toyota of Hollywood FL responded

Thank you for the great feedback! We're delighted to hear that our team at Toyota of Hollywood provided timely service and helped with your transportation needs. We appreciate your support!

August 27, 2024

I love the process of bringing my vehicle in, it’s the best by far. On the other hand, they are terrible at returning calls, or even being able to speak to any service advisor over the phone. More

by xpcoolbreeze8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Aug 28, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear that you enjoyed the process of bringing in your vehicle, but we apologize for any communication issues you've experienced with our service advisors. We are working on improving this aspect and appreciate your patience. If you'd like to discuss this further or have any concerns, please reach out directly, Shawn Jones - Customer Relations Manager - (954) 893-4660

...
36
...