Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,986 Reviews

1,986 Reviews of Toyota of Hollywood - Service Center

Sort by
September 05, 2024

They take good care of my vehicle, and have the lowest price in town. I would recommend it to my friends and family. More

by ANGELCENTENO2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood! We're glad to hear that you're satisfied with our service and pricing. We appreciate your support!

September 05, 2024

Always it’s taking too much time. It’s not worth it. They charge too much money. If even they don’t wash car properly. More

by sushantsonalkar97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. We strive for efficiency and quality service, so it's disappointing to know we fell short. Please reach out directly so we can address these concerns further. Thank you, Angela Serrano - Internet & BDC Director - 954-893-4232

September 04, 2024

Efficient, professional. keeps client informed of labor being performed, and potential pricing. Reminding of future scheduled maintenance. More

by lazzu125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear our team at Toyota of Hollywood kept you well-informed and provided efficient service. We look forward to assisting with your future maintenance needs!

September 04, 2024

No communication and lies about the actual issue. That is not something you should do to your clients More

by Jeffelcubano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milena Dugarte
Sep 04, 2024 -

Toyota of Hollywood FL responded

Jeff, we apologize for the lack of communication and any misinformation you experienced. This is not how we aim to treat our clients, and we'd like to address this issue directly with you. Please reach out at your convenience so we can make things right. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 04, 2024

Always a pleasure to come here to get my services done had to wait a while but I did come in on a holiday weekend but all was great More

by nikoangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Toyota of Hollywood FL responded

Niko, thanks for your patience and understanding during the holiday weekend! We're glad to hear you had a great experience at Toyota of Hollywood. See you next time!

September 03, 2024

execelente atencion del equipo del senor Ruben muy profecionale y comprensibles atentetos y educados gracias totales More

by Johan Hau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Johan, gracias por sus amables palabras sobre el equipo de Ruben en Toyota of Hollywood. Nos alegra saber que tuvo una experiencia excelente con nosotros!

September 03, 2024

I had a great experience at Toyota Hollywood Service. Special thanks to David for his exceptional assistance—he helped me with all the necessary documents for the vehicle inspection. Highly recommend! More

by olzavizion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience at Toyota of Hollywood Service! We're glad David could assist with the vehicle inspection documents. We appreciate the recommendation!

September 03, 2024

JC was the absolute best Rep to deal with. He was so kind and thoughtful! More

by tiffany.feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad was great!
Sep 04, 2024 -

Toyota of Hollywood FL responded

Tiffany, we are glad to hear that JC was great to work with. Thanks for choosing Toyota of Hollywood!

September 02, 2024

5 horas para la revisión de los 5000 millas y programar el segundo control qué debieron haber entregado en la compra del vehiculo More

by 3MSVCS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Lamento escuchar sobre la larga espera para su revisión de 5000 millas y el problema con la programación del segundo control. Entendemos que su tiempo es valioso, por lo que me disculpo si hemos dejado una impresión equivocada. Por favor, contácteme cuando tenga un momento. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 02, 2024

Terrible experience. Brought my brand new 2024 vehicle in several times for a screech, which they could not figure out. Brought to another dealership and they discovered More

by pyoussef92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

This is very concerning to hear. We strive for thorough and safe service, so it's disappointing that we missed the mark here. Please reach out directly so we can address this issue further and ensure it doesn't happen again. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

...
33
...