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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,986 Reviews
Call Service Center (844) 888-0753

1,986 Reviews of Toyota of Hollywood - Service Center

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September 07, 2024

They are super nice but don’t fixed the problem , 4 days I was waiting from 9AM to 5PM More

by zulmabturini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Hollywood FL responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. I would be happy to speak with you to see what I can do to help fix things. Please reach out to me directly so we can discuss this further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 07, 2024

Not worth the service, over priced,bad quality of work, no response from dealership. Never again. More

by mateorod19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Toyota of Hollywood FL responded

It's hard to see that you weren't satisfied with your experience, Mateo. We strive to provide 5-star service and care to our customers, and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to discuss this feedback further. Please reach out when you have the chance. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 07, 2024

It was well organized and they provided information about services needed every step of the way. More

by MDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Hollywood FL responded

Hi Mdo, thanks so much for taking the time to leave Toyota of Hollywood a great review!

September 07, 2024

Dan Metts the best service representative ever. He has taken care of our family’s Toyota’s for years. I highly recommend him and this dealership. More

by ROBIN.BENEDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
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Sep 09, 2024 -

Toyota of Hollywood FL responded

Robin, thank you for your continued trust in Dan and the team at Toyota of Hollywood! We appreciate your recommendation and look forward to serving you again.

September 07, 2024

Service tech are very helpful and knowledgeable, Every time I have taken my truck for service, they have in and out in about an hour More

by david.alberto_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Hollywood FL responded

David, we're glad to hear our service techs at Toyota of Hollywood have been helpful and efficient with your truck's maintenance. Thanks for sharing your experience!

September 07, 2024

Everything you want in a dealership. Sales and service. Very helpful. Trys to satisfy all its customers. More

by IRVINGMABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
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Sep 09, 2024 -

Toyota of Hollywood FL responded

Thank you for the great feedback! We're glad to hear that our sales and service teams at Toyota of Hollywood were able to meet your needs. We appreciate your support!

September 07, 2024

Very nice place clean and respectful and the staff is very good the prices are fair for all maintenance More

by shmuliksirota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear that our clean facilities, respectful staff, and fair prices met your expectations at Toyota of Hollywood. We appreciate your support!

September 06, 2024

Daniel was very accommodating and helpful in getting the service and recall done efficiently.Excellent customer service More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Toyota of Hollywood FL responded

Shirley, we're delighted to hear that Daniel provided excellent customer service at Toyota of Hollywood. Thanks for sharing your positive experience!

September 06, 2024

Told my son that water was in the car but did not call me nor discuss it with me yet my car was there for maintenance service. Unsatisfactory More

by Onuoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Toyota of Hollywood FL responded

We apologize for the lack of communication during your recent service visit. It's important to us that all concerns are thoroughly discussed with our customers, and we regret missing this step. Please reach out so we can address any remaining issues directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 05, 2024

It was a pleasant experience. Very detailed, the rep that I spoke with made sure to answer all of my concerns. More

by xpcoolbreeze8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your pleasant experience with us! We're glad to hear our team at Toyota of Hollywood was able to address all your concerns. We appreciate the feedback and hope to assist you again in the future!

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