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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,985 Reviews

1,985 Reviews of Toyota of Hollywood - Service Center

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September 13, 2024

Excelente servicio , son puntuales, Juan esta atento de las necesidades del cliente. Gracias por el servicio More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Carmen, gracias por compartir su experiencia positiva con Juan y el equipo de Toyota of Hollywood. Apreciamos mucho sus amables palabras!

September 13, 2024

Service and waiting time was much better than last time I was there. ManagerDrew Manning was very helpful. More

by NEATNANA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Sep 16, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that your recent visit was an improvement and that Drew Manning provided helpful service. Thanks for choosing Toyota of Hollywood!

September 12, 2024

Great service , minimum waiting time … I was there for 2 hrs in waiting room working . Again great service More

by NCAMP22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 12, 2024 -

Toyota of Hollywood FL responded

Thank you for the feedback! We're glad to hear that your experience at Toyota of Hollywood was efficient and pleasant. We appreciate your support!

September 12, 2024

Thank you Dan for helping me with my last maintenance. Service was excellent and fast. More

by danaoriste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Sep 12, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Dan provided quick service! Thanks for choosing Toyota of Hollywood.

September 12, 2024

Me cobraron un adicional de casi 80$, cuando me habían diacjo al momento de sacarlo de ahí que tenía 25 mil millas libre mantenimiento o sea que en ese tiempo no tenía que pagar nada More

by humbertojoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Toyota of Hollywood FL responded

Lamento escuchar sobre el cargo adicional de casi $80, Humberto. Esto no es lo que esperamos para nuestros clientes, especialmente cuando se le había informado que tenía 25 mil millas de mantenimiento libre. Me gustaría hablar con usted personalmente para resolver este problema y encontrar una solución adecuada. Si está dispuesto, por favor contácteme directamente. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 12, 2024

Brandon was informative and provided excellent customer service. He was on top of his game. And kept me in the loop both times I visited for 3 separate recalls. Great work!! More

by ericav0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Sep 13, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're glad to hear Brandon provided excellent service and kept you informed during your visits at Toyota of Hollywood. We appreciate the feedback and look forward to serving you again!

September 12, 2024

My car and I have been using Hollywood Toyota since 1998 when I moved to Florida. 97.5% of the time, they have been great. This past visit David Silva was a wonderful rep. Could not have asked for better. More

by Bloomerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Sep 16, 2024 -

Toyota of Hollywood FL responded

Bloomerl, thank you for your long-term loyalty to Toyota of Hollywood and for highlighting David's excellent service. We're sorry to hear about the ongoing issue with your brakes—please reach out so we can make it right!

September 12, 2024

Milena was a awesome and fought with finance to get us the best monthly payment as possible. More

by AWINTERS012107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Milena provided excellent sales support and found you the best monthly payment. Thanks for choosing Toyota of Hollywood!

September 11, 2024

Excellent maintenance and repair services. Darion is my advisor. Competitive prices with trained Toyota mechanics More

by Qureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car maintenance services
Sep 11, 2024 -

Toyota of Hollywood FL responded

Qureshi, thanks for highlighting our maintenance and repair services at Toyota of Hollywood! We're glad to hear Darion provided excellent assistance. See you next time!

September 11, 2024

Drew was very excellent. Everybody was nice good service. No one tried to sell you anything. Or take advantage of a woman. More

by JENYFABLOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew in service the department
Sep 11, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're glad to hear Drew and our team at Toyota of Hollywood provided excellent service without any pressure. We appreciate your support!

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