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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,507 Reviews

2,507 Reviews of Toyota of Hollywood - Service Center

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February 13, 2025

Excellent! I received a good service They help me with the inspection for my tires and oil! More

by MARLON.BANEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Toyota of Hollywood FL responded

Marlon, thanks for stopping in at Toyota of Hollywood for service! We are happy to hear that your vehicle is running smoothly. See you down the road!

February 12, 2025

Serv advisor was bad. 2 different people didn't want to help me. Until a guy with a white shirt helped me. More

by ravenna10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience with our service advisors. We strive for excellent customer service, and it seems we fell short this time. I'm glad someone was able to assist you eventually, but I would like the opportunity to address any remaining concerns you have. Please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 11, 2025

I think the service department agent need retraining they do not communicate and they never call back to schedule your service recall in a timely manner. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Hollywood FL responded

Joan, I apologize for the lack of communication and timely scheduling you've experienced. We strive to provide efficient service, so it's disappointing to hear about this issue. Please reach out at your convenience so we can address this matter directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 11, 2025

The technician took great care with my car and the service was completed in the time that they said More

by SHARON.MAYNE2010
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review, Sharon!

February 11, 2025

The best of the best toyota of Hollywood. ..open til midnight oh yeah yeah yeah yeah yeah More

by Sexy cjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Singletary ,John Dias,,,Angel
Feb 11, 2025 -

Toyota of Hollywood FL responded

Thanks for being a loyal Toyota of Hollywood customer and leaving us a five-star review! We are glad that you enjoy our late hours of operation.

February 11, 2025

Un servicio rápido , eficaz y con todo el apoyo necesario por parte de los empleados . Muchas gracias More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Toyota of Hollywood FL responded

Alexander, gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que ha recibido un servicio rápido y eficaz. Estamos aquí para ayudarle siempre!

February 10, 2025

Very nice coustomer service 👌 efficient every ones . I really recommend Toyota dealer service. Thank you More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 10, 2025 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood! We're delighted to hear that our team provided efficient and friendly service. We appreciate your support!

February 10, 2025

Excellent service! Took real good care of my truck. Even gave it a wash at the end! Thank you More

by PAPAABUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Toyota of Hollywood FL responded

Thanks for taking the time to leave Toyota of Hollywood a five-star review! Enjoy your clean truck!

February 10, 2025

I watched one of your service attendant handed my keys and document to a total stranger and walked away…. That system that you have in retrieving vehicles at end of service needs to be changed. More

by nashforrester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Hollywood FL responded

Your experience is concerning to hear, and I apologize for any distress this may have caused. We take security very seriously and will address this issue promptly with our team. Please feel free to reach out if you'd like to discuss further or share more details about the incident. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 10, 2025

On a Feb 6 th I purchased a new Toyota Highlander from your dealership. My sales team Ms Yourie Joseph and Edgar Guilbaud were extremely professional and knowledgeable. I was treated with respect and not More

by mike1294326
Service Time
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Toyota of Hollywood FL responded

Mike, we're delighted to hear that Yourie and Edgar provided you with such a positive experience at Toyota of Hollywood! Thank you for sharing your feedback, and enjoy your new Highlander!

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