Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,982 Reviews

1,982 Reviews of Toyota of Hollywood - Service Center

Sort by
September 16, 2024

Lost my locker keys. Gave a picture and left my number no response. I checked over the phone if there will be any delay, i was told busy hour is over, but still Waited More

by Aziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Aziz, I'm sorry to hear about your experience. It sounds like we missed the mark on several fronts, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and make things right for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 16, 2024

Friendly and polite customer service. Very knowledgeable as well. Service seems to be a bit overpriced. More

by edniev22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Thanks for your feedback! We're glad to hear you found our team at Toyota of Hollywood friendly and knowledgeable. We'll take your comments about pricing into consideration as we strive to improve.

September 16, 2024

David the associate that attended my vehicle was helpful and informative. Every at the dealership was friendly and nice More

by angel c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 16, 2024 -

Toyota of Hollywood FL responded

Angel, we're glad to hear David and the team at Toyota of Hollywood provided helpful and friendly service. Thanks for sharing your experience!

September 16, 2024

Gracias a Andris Prado, por su excelente Servicio al cliente, la recomiendo a todo el que quiera arreglar su carro en Toyota Ella nos ofrece todas las garantías Gracias. Marisol y Fabio. More

by 19marisol.rodriguez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adri Prados
Sep 16, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Andris y el equipo de Toyota of Hollywood. Nos alegra saber que recibió un excelente servicio al cliente y agradecemos la recomendación. Estamos aquí para ayudar en lo que necesite, Marisol!

September 16, 2024

Very accommodating and friendly to their customers. It was so easy to schedule an appointment for service. More

by jenilearning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that scheduling your service appointment was a breeze and you found our team at Toyota of Hollywood accommodating and friendly. Thanks for the positive feedback!

September 16, 2024

Excelente atención y programación, desde que se ingresa hasta el final. Su servicio fue muy satisfactorio More

by paoveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood, Pao. Nos alegra saber que recibió una atención excelente y un servicio satisfactorio. Esperamos poder servirle nuevamente en el futuro!

September 15, 2024

Excelente atencion, estan pendientes de las fechas que corresponden realizar los mantenimientos, servicio rapido y responsables More

by anlyfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Guevara
Sep 16, 2024 -

Toyota of Hollywood FL responded

Gracias por la reseña, Anly! Nos alegra saber que el equipo de Toyota of Hollywood le brindó un servicio rápido y responsable. Apreciamos su apoyo!

September 15, 2024

I suspect my vehicle was never service. I was sitting on the outside, where I saw my car parked in the parking garage for the entire 2hrs I was there. Then an attendant presented it to me a More

by shaennis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Salinos
Sep 16, 2024 -

Toyota of Hollywood FL responded

Shaennis, we're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out directly so we can address your concerns promptly at Toyota of Hollywood. Thank you for letting us know!

September 15, 2024

The website is so easy to navigate to make an appointment. The service department took care of my vehicle and even washed it after servicing. More

by rochellegold4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience! We're glad to hear our website and service department at Toyota of Hollywood met your expectations. We appreciate the feedback and look forward to serving you again!

September 15, 2024

Isaiah was great. The service was fast. Collision center was helpful. Paint job looks good. More

by vivettecharoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Sep 16, 2024 -

Toyota of Hollywood FL responded

We're glad Isaiah and the team at Toyota of Hollywood could provide 5-star service. Here's to a new paint job and a smooth ride!

...
27
...