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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,982 Reviews
Call Service Center (844) 888-0753

1,982 Reviews of Toyota of Hollywood - Service Center

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September 18, 2024

This location has great service, it’s a clean environment with lovely staff. Thank you More

by HALLCAT954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Sep 18, 2024 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team, and we'll see you next time.

September 18, 2024

It took 5 hours to service my vehicle. I had an appointment at 9am and my vehicle didn’t even get inspected until around 11:30am. But at least they weren’t rude this time. The man that hel More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Toyota of Hollywood FL responded

Mary, I apologize for the long wait time you experienced during your service appointment. It's good to hear that our staff was polite, but we certainly aim to be more efficient with our scheduling. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 18, 2024

Me dejaron sucio el auto de aceite la parte de enfrente tienen que tener más cuidado More

by yoseperazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Toyota of Hollywood FL responded

Yose, lamento leer esta reseña. Nuestro equipo trabaja para ofrecer un servicio de calidad y de alto nivel, por lo que me preocupa saber que esta no fue su experiencia. No dude en contactarme si puedo ayudarle con algo adicional. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 18, 2024

It was excellent this time, you guys Uber me to and from home so I didn't have wait for the car being service I appreciate that very much. More

by thundertropical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 18, 2024 -

Toyota of Hollywood FL responded

We're glad to hear you had an excellent experience with our service at Toyota of Hollywood! Providing convenient transportation options is just one way we aim to make your visit as smooth as possible. Thanks for the feedback! Shawn Jones - Customer Relations Manager - (954) 893-4660

September 17, 2024

Price for a new oil pan was too high! It cost me over $300.00! More

by nsinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Toyota of Hollywood FL responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. If there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 17, 2024

Great customer service. Special thank you to service manager Brian singletery, continue the great work More

by Vaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian singletery
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Sep 18, 2024 -

Toyota of Hollywood FL responded

Vaun, thank you for the shoutout! We're glad to hear Brian and our Toyota of Hollywood team provided great customer service. We appreciate your support!

September 17, 2024

Good job, thanks for all I will go there my next car service sure , thanks More

by TROCHEZMILKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team.

September 16, 2024

Todos las personas que estuvieron involucrados en la operación fueron realmente efectivos y capaces de resolver de una manera correcta y rápida More

by MARTINEZABREU
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que nuestro equipo en Toyota of Hollywood fue efectivo y resolutivo. Gracias por su reseña!

September 16, 2024

AMAZING SERVICE AND GREAT PEOPLE. THE GENTLEMAN THAT HELPED ME, DARIO, WAS REALLY GOOD. THANK YOU ! More

by be11aco22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Dario provided excellent service. Thank you for supporting the Toyota of Hollywood team!

September 16, 2024

Always a great experience when I bring my car to Toyota Of Hollywood. They are very knowledgeable and friendly and always willing to work with me. More

by mikefinance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words, Mike! We're delighted to hear that our knowledgeable and friendly team at Toyota of Hollywood consistently provides a great experience. We appreciate your continued trust in us!

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