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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,982 Reviews
Call Service Center (844) 888-0753

1,982 Reviews of Toyota of Hollywood - Service Center

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September 22, 2024

My service manager was kind and courteous, the team outside were professional. The process was effortless. More

by hawantie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota of Hollywood provided kind, courteous, and professional service. We appreciate your support!

September 22, 2024

Excelente atención rapidez amabilidad me explicaron con claridad lo que realizarían al vehículo aparte el local muy cómodo More

by RENATO.CABREJO.HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Toyota of Hollywood FL responded

Renato, reseñas como la suya nos hacen sonreír! Gracias por haber realizado el mantenimiento de su carro con nosotros en Toyota of Hollywood. Estamos para servirle!

September 20, 2024

Parts was ordered. . was told frame of time it would take, was promptly called, part was installed, courteous service, Thank you! More

by Anhab513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Sep 20, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Hollywood provided prompt and courteous service. We appreciate your support!

September 20, 2024

David was extremely pleasant to work with. He assured me that the car was fine and if any issues warranty was available. More

by Rhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Toyota of Hollywood FL responded

Rhea, we're delighted to hear that David provided such a pleasant experience at Toyota of Hollywood. Thanks for sharing your feedback!

September 20, 2024

Great job! Looking forward to seeing you again. Thanks for everything you did first class dealership! More

by Jreed6163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Sep 20, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're glad to hear you had a first-class experience at Toyota of Hollywood. See you next time!

September 20, 2024

The place is clean and nice, friendly staff just make sure you go with a open mind for a oil change to be seated for 2 1/2 - to 3 1/2. They used to offer ride back home while your car is getting service More

by yessenia1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear that you found our place clean and the staff friendly, but we apologize for the extended wait time and any inconvenience caused by no longer offering rides home during service. We appreciate your patience and will take this into consideration as we strive to improve our services. If you'd like to discuss further, please reach out at Shawn Jones - Customer Relations Manager - (954) 893-4660

September 20, 2024

Did not perform all the services that were paid for. Had to turn around and drive all the way back to the dealership. More

by BRADLEYWEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Toyota of Hollywood FL responded

It's disappointing to hear that not all services were completed during your visit. We strive for thoroughness and apologize for any inconvenience caused by having to return. I understand this was a frustrating experience, and we will ensure this does not happen again. If you would like to discuss anything further, please reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 18, 2024

Incredible team that cares about their customers, especially Brandon. Everything was quoted and performed as agreed. More

by chrispross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Brandon and the team at Toyota of Hollywood provided such a positive experience. Thank you for sharing your feedback, Chris!

September 18, 2024

Everything was amazing thank you for the incredible service, Quick and nice people. Thank you. More

by JOSEPH23PONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID I think
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Sep 18, 2024 -

Toyota of Hollywood FL responded

Joseph, thanks for the shoutout to our Toyota of Hollywood team! We're happy to know you had a good experience with us.

September 18, 2024

Thank You. Leonid is the most knowledge person in Toyota Hollywood station. I hoopoe i will see him again next time More

by YROZEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonid
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Sep 18, 2024 -

Toyota of Hollywood FL responded

Thank you for the wonderful feedback! We're delighted to hear that Leonid provided such knowledgeable service at Toyota of Hollywood. We look forward to your next visit!

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