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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,491 Reviews

2,491 Reviews of Toyota of Hollywood - Service Center

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February 19, 2025

Dealer ship is fine. Didn't like that the notification about the recall wasn't removed. I removed it. More

by kw59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We apologize for any inconvenience with the recall notification and will take note of these comments as we continually work to improve our processes at Toyota of Hollywood. -Shawn Jones - Customer Relations Manager - (954) 893-4660

February 18, 2025

The best service ever great customer service great information great time waiting people always friendly More

by rjuana0268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood provided excellent service and made your visit enjoyable. We appreciate the kind words and look forward to serving you again in the future!

February 18, 2025

Very efficient dealer very customer friendly and informative about your car no problems from start to finish to finish More

by raymond.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood! We're delighted to hear that everything went smoothly and our team provided efficient, friendly service. We appreciate your feedback and look forward to assisting you in the future!

February 18, 2025

We find this dealer very convenient because of its location, the set up which is vast and comfortable plus their professional staff which always offers the assistance needed it with a pleasant disposi More

by nino.mildred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Thank you for highlighting the convenience and professionalism of Toyota of Hollywood! We're delighted to know our location, setup, and team made your experience enjoyable. We appreciate your support!

February 17, 2025

As a woman, especially with social anxiety. I thought I would have a hard time since my partner was not there with me. I feel awkward letting people know so I try my best to get by. I had t More

by Diana M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Feb 17, 2025 -

Toyota of Hollywood FL responded

Diana, we're delighted to hear that Danny and the team at Toyota of Hollywood made your visit comfortable and stress-free. We appreciate you choosing us for your maintenance needs, and we look forward to welcoming you back in a few months!

February 17, 2025

Excelente servicio , y lo más importante RÁPIDO. Respetan los cupones y un trato muy amable More

by raferal_go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio de mantenimiento
Feb 18, 2025 -

Toyota of Hollywood FL responded

Gracias por las 5 estrellas para Toyota of Hollywood! Nos esforzamos por ofrecer un servicio excepcional, por eso, apreciamos su apoyo.

February 17, 2025

The most disorganized place ever! My car was delivered from Toyota roadside and your people said it wasn’t there!! After the roadside crew co firmed it Ed dropped off! Call backs were More

by bbrasuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave in service and Mr lopez
Feb 18, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your frustrating experience. What you've described is not reflective of our service standards, and it's very concerning that you encountered these issues. I would appreciate the opportunity to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 17, 2025

Excellent customer service but extremely expensive The prices are too high and sometimes not clear enough More

by SAVFLIA8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Feb 18, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We're glad to hear that our customer service at Toyota of Hollywood met your expectations. We appreciate the input on pricing and will work towards making it clearer and more competitive in the future. Shawn Jones - Customer Relations Manager - (954) 893-4660

February 16, 2025

It’s always a pleasure coming to service my car at Hollywood David has always been pleasant and helpful. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Feb 17, 2025 -

Toyota of Hollywood FL responded

Jessica, we're delighted to hear that David has made your visits enjoyable at Toyota of Hollywood. Thank you for sharing your experience with us!

February 16, 2025

Had to wait for truck after cashier, second time this has happened. Actually saw them driving truck into carwash. this was hours after they called to say vehicle was ready. More

by GGLASSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Metts
Feb 17, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us. We apologize for the inconvenience and appreciate your patience at Toyota of Hollywood. We'll work on improving our process to ensure a smoother pickup next time!

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