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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,488 Reviews

2,488 Reviews of Toyota of Hollywood - Service Center

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February 19, 2025

A highly efficient and professional machine Service person was friendly efficient and professional to me More

by Mitchell Ettinger
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Mitchell, we're delighted to hear that you found our team at Toyota of Hollywood efficient and professional. Thank you for sharing your experience!

February 19, 2025

Very nice workers and I wait for 2 hours for service because was holiday Monday 17 More

by mgeorgilopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! Thank you for your patience and we'll see you next time!

February 19, 2025

The service manager David Silva was prompt and knowledgeable. The only reason I continue to service my twelve year old Toyotas there. More

by CTOMASELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Feb 20, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that David Silva's expertise keeps you coming back to Toyota of Hollywood. Thank you for your loyalty and trust in our service team!

February 19, 2025

This was my 6-month checkup, because I needed new tires and they were not on sight, it took a while. More

by NENASHAHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Singletary
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review! We are glad that everything went smoothly with your six-month checkup. See you next time!

February 19, 2025

JC is very professional and decent person. Thank you for always taking care of my car. God bless you. Elsa Colon Chang More

by ELSACOLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Elsa, we're delighted to hear that JC has been taking great care of your car at Toyota of Hollywood! Thank you for the kind words and support. Wishing you safe travels ahead!

February 19, 2025

Dealer ship is fine. Didn't like that the notification about the recall wasn't removed. I removed it. More

by kw59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Hollywood FL responded

Thank you for your feedback! We apologize for any inconvenience with the recall notification and will take note of these comments as we continually work to improve our processes at Toyota of Hollywood. -Shawn Jones - Customer Relations Manager - (954) 893-4660

February 19, 2025

It all started when I arrived at 7:30, I was sent to the service advisor Jorge, which already had a customer that he was talking to, as I waited for him to finish with that customer I noticed that there was More

by albert.chavez107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Albert, I apologize for the inconvenience you experienced during your visit. It sounds like there were several missteps in communication and service timing that we need to address. We appreciate your feedback as it helps us improve, and we'd love the opportunity to make things right if you're willing to give us another chance. Please feel free to reach out with any further concerns or questions. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 18, 2025

We find this dealer very convenient because of its location, the set up which is vast and comfortable plus their professional staff which always offers the assistance needed it with a pleasant disposi More

by nino.mildred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Thank you for highlighting the convenience and professionalism of Toyota of Hollywood! We're delighted to know our location, setup, and team made your experience enjoyable. We appreciate your support!

February 18, 2025

Very efficient dealer very customer friendly and informative about your car no problems from start to finish to finish More

by raymond.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood! We're delighted to hear that everything went smoothly and our team provided efficient, friendly service. We appreciate your feedback and look forward to assisting you in the future!

February 18, 2025

The best service ever great customer service great information great time waiting people always friendly More

by rjuana0268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Toyota of Hollywood provided excellent service and made your visit enjoyable. We appreciate the kind words and look forward to serving you again in the future!

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