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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,488 Reviews
Call Service Center (844) 888-0753

2,488 Reviews of Toyota of Hollywood - Service Center

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February 25, 2025

Bad service 0 0 bad service from Hollywood Toyota muy mal servicio mucha gente inutil More

by José
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Toyota of Hollywood FL responded

José - Lamento que no haya quedado satisfecho con su experiencia. Si desea compartir algo más sobre su visita, no dude en comunicarse conmigo directamente para que pueda abordar sus inquietudes. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 25, 2025

Not one person in that building has Quality Customer Service. Your guy prince was even attempting to throw me into a “New car, Long term” Scheme to make a sell new sell off of my own face for his own gr More

by Mattew Connors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Prince” George
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Feb 26, 2025 -

Toyota of Hollywood FL responded

Mattew, I'm sorry to hear about your experience and the frustration it caused. We strive for professionalism and clear communication with all our customers, so it's concerning to read this feedback. If you're open to discussing further or have any other concerns, please feel free to reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 25, 2025

Drew is very helpful. This is my second time I love the service . I’ll be back More

by Miriam ferrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Toyota of Hollywood FL responded

Miriam, thank you for leaving Toyota of Hollywood a five-star review! We are happy to hear that Drew was helpful. See you next time!

February 24, 2025

Lounge is very accommodating. I liked a Subway within the facility. Service kept me updated on the progress of my vehicle. I am pleased with the overall experience. More

by gluebbeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you enjoyed the amenities and service at Toyota of Hollywood. Thanks for sharing your positive experience with us!

February 24, 2025

Wonderful job did I always recommend Toyota and specially Mr.Brian always take care in my all vehicles 👍 More

by DHARSHANA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Toyota of Hollywood FL responded

Thank you for the glowing review! We're delighted to hear that Brian has consistently taken great care of your vehicles at Toyota of Hollywood. We appreciate your recommendation and look forward to serving you again in the future!

February 24, 2025

What I don’t like is you call and make an appointment and you’re lumped in with the people who just drive up More

by LPROBETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah in service excellent
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Feb 24, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. At Toyota of Hollywood, we strive to provide efficient service and appreciate your input on the appointment process. We'll work on improving this aspect to enhance our customer experience!

February 24, 2025

Drew Manning is an excellent service manager, I highly recommend! Honest and I trust his advice! More

by LISADAUDERIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Manning - 5 starts
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Feb 25, 2025 -

Toyota of Hollywood FL responded

Thank you for trusting Drew with your service needs at Toyota of Hollywood! We appreciate the five-star review. See you next time!

February 23, 2025

Good coustomer service And they are very efficient . I am very satisfied with the job they did on my car . Thank you . More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. TORRES
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Feb 23, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that you received efficient service and are satisfied with the work done on your car at Toyota of Hollywood. Thank you for choosing us!

February 23, 2025

Fast and reliable, Brandon took care of all my car needs and suggested new fixes More

by NEFERFAF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Brandon
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Feb 24, 2025 -

Toyota of Hollywood FL responded

Here at Toyota of Hollywood, we are always thankful for positive feedback from our customers. Thank you for giving Brandon a shout-out!

February 23, 2025

The service on my car was completed in one hour. Everyone I dealt with was professional and friendly. More

by JUDYK_33021
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Toyota of Hollywood FL responded

Judy, we're delighted to hear that your service experience was efficient and pleasant at Toyota of Hollywood. Thank you for sharing!

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