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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,091 Reviews

2,091 Reviews of Toyota of Hollywood - Service Center

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October 29, 2021

He gave me a good service.He took good care of my car.I will recommend him to other people. More

by Daliaklein16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Singletery
Oct 29, 2021 -

Toyota of Hollywood FL responded

We really appreciate this feedback, Dalia! Thank you for supporting Toyota of Hollywood and trusting us with your vehicle.

October 28, 2021

Good customer service at the fond desk and fast service .is good to have sudway I take dinner home for my family 👍 More

by Mikegondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Toyota of Hollywood FL responded

Mike, we appreciate you taking the time to share your feedback! Thank you for choosing Toyota of Hollywood, it means a lot that you are a happy customer. We hope to welcome you back for your future service needs!

October 28, 2021

The customer service at Toyota of Hollywood is awful. I'm happy with my RAV4 I bought there but I wish I had bought it somewhere else. For a month I've been struggling to get my cracked windshield fixed thro More

by Jodi
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Toyota of Hollywood FL responded

Hi Jodi, it's concerning to hear that you've been having some issues with the repair of your windshield. I apologize for the miscommunication about when we could take a look at your vehicle, and this is helpful feedback for we are striving for continuous improvement. I can certainly understand your disappointments, and I apologize for any inconvenience we've caused. Your feedback is much appreciated, and I would be happy to speak further with you about your concerns. Best, John Diaz - Service Manager - 954-893-4662

October 27, 2021

Andris Prado,she's an excellent customer service and she's doing a excellent job. More

by Senecharlesjames
Customer Service
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Toyota of Hollywood FL responded

Thank you for sharing your kind review of Andris! We are thrilled that you are a happy Toyota of Hollywood customer and we look forward to welcoming you back next time. Have a wonderful day!

October 24, 2021

My initial stop on 10/19/21 was at Headquarter Toyota, after learning that the service person at that dealership was being deceitful I removed my car and took it to Toyota of Hollywood. Not only did I rec More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Colucci
Oct 25, 2021 -

Toyota of Hollywood FL responded

Susan, it's great that Danielle was wonderful to work with and that she delivered a seamless service experience. It makes us happy that you're satisfied and that we were able to make your expeirence better than it was elsewhere. See you again next time you need us. --The Toyota of Hollywood team

October 18, 2021

Professional, knowledgeable, well trained, excellent results , very comfortable dealership to wait! Can recommend to family, friends , and neighbors! More

by rexenterline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 18, 2021 -

Toyota of Hollywood FL responded

Thank you for the great review! It is wonderful to hear that you enjoyed your experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you back!

October 16, 2021

Cordial greeting and quick to assist you with the service you need. Friendly ambience there. More

by santiagosantiago99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romel Reyes
Oct 18, 2021 -

Toyota of Hollywood FL responded

Santiago, thank you for the great review! We appreciate the kind feedback and hope to earn your business again at Toyota of Hollywood. Safe travels!

October 14, 2021

For the past two years My experiences with this dealer has been a good one.My time waiting has good,customer rep gives me good advice More

by Barrett.Aston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Toyota of Hollywood FL responded

We are always happy to see you! Thanks for your continued support of Toyota of Hollywood and we're looking forward to your next visit!

October 11, 2021

The service is very good. The persons are kind and very professional doing always there best to help. It is really a pleasure to use this dealer in any way More

by Norella m guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 11, 2021 -

Toyota of Hollywood FL responded

Thanks for the wonderful review of Toyota of Hollywood! It makes us happy that our team was professional and great to work with.

October 07, 2021

To pick up my car after i order and y recive a call from the sales person it was 3 hours they say are cleaning More

by Nelson n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
Oct 07, 2021 -

Toyota of Hollywood FL responded

Hi Nelson - I'm sorry to hear that you're frustrated. We never intend to keep our guests waiting, and I apologize for the delay you experienced. We value our guest's time, and it's disappointing that this wasn't exemplified during your visit. I would like the opportunity to speak with you directly to see what I can do for you. Please contact me at your earliest convenience if I can assist you in any way. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

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