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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,607 Reviews

2,607 Reviews of Toyota of Hollywood - Service Center

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June 09, 2025

Muy atentos en la atención explican bien lo que se le ba a hacerla carro y no fue exesiva la espera More

by marialucyecheverry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Hollywood FL responded

Hola Maria! Apreciamos las 5 estrellas para el equipo de Toyota of Hollywood. Gracias por visitarnos!

June 08, 2025

Horrible. Communication with me throughout my cars service was abysmal to say the least. Got my car appraised after I found out it needed its 3rd transmission More

by Kevinsmith9713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with us. It sounds incredibly frustrating and not at all what we aim for in terms of service quality or communication. I would like the opportunity to address these issues directly and work towards a resolution that restores your trust in our services. Please feel free to reach out when you have a moment. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 08, 2025

Great customer service and excellent service. Friendly staff and great experience. Definitely recommend this dealer. More

by nmurcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 09, 2025 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood! We're delighted to hear that our team provided great customer service and made your experience a positive one. We appreciate your support!

June 08, 2025

The service done here is good but it takes a really long time to.do it. I.was there at 7:30 on the morning and I left the.place well after 9:30 am. Other dealers.do the same service in one hour. More

by qasimpatel
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback. We appreciate the kind words regarding our service, but we understand that time is valuable and apologize for any inconvenience caused by the wait. We're always looking to improve efficiency, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 08, 2025

No free coffee? $3.72 for a very small cup. Junk on TV’s. Needed tire quote. More

by KENNYZ1024
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jun 09, 2025 -

Toyota of Hollywood FL responded

Kenny - If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 07, 2025

Great location, comprehensive services, attentive staff, convenient hours, very personalized services, very clear explanations of what to expect. More

by f9007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

Thank you for highlighting the personalized service and convenience at Toyota of Hollywood! We're delighted to know our team provided clear explanations and met your expectations. We appreciate your support!

June 07, 2025

I have taken my car for service 4×and I have never gotten good service More

by fonseca45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please contact me directly? Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 07, 2025

Had my car tire rotated and cabin filter changed. And also to changed oil filter. More

by ZEMO1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

It means so much to us to see your review! Thanks from the team at Toyota of Hollywood.

June 07, 2025

Costumer service is awesome well received by employees I would recommend anyone to Hollywood Toyota any More

by Alishia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Hollywood FL responded

Alishia, we're delighted to hear you had a great experience with our team at Toyota of Hollywood! Thanks for recommending us and sharing your feedback.

June 06, 2025

Dan did a. great job! Ccxcccccccccv gvbb jjj jjj jjj jjj jjj kkk jj off g More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Melts
Jun 06, 2025 -

Toyota of Hollywood FL responded

Pat, we're so glad you received 5-star service from Dan at Toyota of Hollywood. Thanks for the review!