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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,959 Reviews

1,959 Reviews of Toyota of Hollywood - Service Center

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September 15, 2023

Excelente atencion de la representante muy amable lo que hace que uno se sienta como que Toyota Hollywood es su casa. FELICITACIONES!!! More

by FMMOLINAFL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Toyota of Hollywood FL responded

Gracias por su comentario! Nos alegra saber que se sintió como en casa con nosotros aquí en Toyota of Hollywood. Esperamos verle de nuevo pronto!

September 14, 2023

Very efficient and thorough. Everything was explained to be before leaving and when picking up the vehicle. More

by tc_ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Sep 14, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience at Toyota of Hollywood! Thanks so much for the support.

September 14, 2023

Service was very friendly and professional but it took more time then I expected. I hope next time it will take less time. More

by toyota_fl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and patience during your recent visit to Toyota of Hollywood. We're glad you found our service friendly and professional, but we apologize for the longer wait time. Your experience helps us improve - thank you!

September 14, 2023

There was good for doing the job just was a little slow but good maybe because of rain More

by johnbwilson1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

John, we are grateful for your review and your honest feedback. Thank you from all of us at Toyota of Hollywood!

September 14, 2023

Excellent work, everything in order and without any inconvenience to report. Toyota always the best. More

by crvl201386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

Thanks for the kind feedback about the Toyota of Hollywood team. We are glad to be your go-to service center!

September 13, 2023

Fast and professional service. I will recommend people to Toyota of Hollywood with no doubt. More

by CUBANJULIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! We appreciate your support and recommendation.

September 13, 2023

Everything was ok, just had to wait two hours for the car to be finished. More

by berthasamuels2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singeltary
Sep 13, 2023 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review. Your patience is appreciated, and we hope to assist you again in the future! Take care, and drive safe.

September 13, 2023

Customer service from porter is seriously lacking,my service advisor Isaiah was great but on my way out to pick up my truck I give those guys a ZERO they lied to me and in my opinion brushed me off I wa More

by CBRUCE1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. We strive for excellence in all areas of our service, so it's disappointing to learn that we fell short during your visit. I'd like the opportunity to discuss this further and see how we can make things right for you - please feel free to reach out at any time. Thank you, John Diaz - Service Manager - 954-893-4662

September 12, 2023

Very efficient service at the reception desk. And messaged us about all the work needed. More

by FERNANDE_BOISCLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Toyota of Hollywood FL responded

Fernande, thank you for commending the Toyota of Hollywood team for their great communication! We appreciate your five-star review and look forward to assisting you down the road.

September 12, 2023

My dealings with service center’s Lacy were straight forward and pleasant! She was extremely informative and helpful. I knew just what to expect thanks to her! More

by SKGOTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know that your experience with Lacy at our service center was informative and pleasant! We always aim for transparency in all of our dealings. Thanks for choosing Toyota of Hollywood, we appreciate the feedback!

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