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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,974 Reviews
Call Service Center (844) 888-0753

1,974 Reviews of Toyota of Hollywood - Service Center

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September 25, 2023

No complaints really. Wish my car was washed since I have the total care package tho. Everyone is very nice and polite. More

by ariagnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know our team at Toyota of Hollywood welcomed you with courteous professionalism! We'll take note of your car wash feedback. If there's anything else we can do for you, please let us know. Safe travels!

September 25, 2023

I want to take the time to say thanks to Lacey Derose that was very helpful and has very good manners, you are bleesed to have her there! Thanks for your service and keep it up! More

by JUDHITRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Derose
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Sep 25, 2023 -

Toyota of Hollywood FL responded

Judhit, we're so glad to know that Lacey was able to assist you at Toyota of Hollywood. We appreciate your kind words and will definitely pass them along!

September 25, 2023

Good People that work there. Great hours for service and sales. I will be back. More

by segler.warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We hope to see you back again at Toyota of Hollywood!

September 25, 2023

They have a great team and provide excellent customer service. This is where I go every time I need to service my car. More

by kimberly_sanchez1
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
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Sep 26, 2023 -

Toyota of Hollywood FL responded

Kimberly, we're glad to know that you've had positive experiences with our team and service. We appreciate your loyalty and look forward to continuing to serve you in the future. If there's anything else we can do for you or any feedback on how we could improve your experience, please don't hesitate to let us know! Thank you, John Diaz - Service Manager - 954-893-4662

September 24, 2023

I had a great experience at Toyota Hollywood. I went in there with the goal of not leaving without a car, and they indeed made me leave with a brand new car More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

Bruno, we're delighted to know you had a great experience at Toyota of Hollywood and left with a brand new car! Thanks for choosing us.

September 24, 2023

I had a wonderful experience at Toyota. Isiah is great as always. He keeps me updated on the progress of my vehicle. He is a great employee, offers good customer service, and represents the More

by mariafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

Maria, we're so glad to know that Isiah continues to provide you with excellent service here at Toyota of Hollywood. We appreciate your kind words and look forward to assisting you in the future!

September 24, 2023

Brandon is always helpful and make sure I am always taken care of every time More

by steevesalomon09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sylvestre
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Sep 25, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind feedback about Brandon and hope to see you again at Toyota of Hollywood!

September 23, 2023

It a great dealer I would recommend every one to service there vichel Isaac has great customer service More

by TALETARICKETTS.TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Sep 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with Isaac at Toyota of Hollywood! We appreciate your recommendation and look forward to assisting with any future vehicle service needs.

September 23, 2023

Its is very simply to reserve an appointment with Dan Metts in the Service Department and one leave satisfied with his work and expertise with his department More

by zuchinni7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Dan and our Service Department at Toyota of Hollywood have been able to meet your needs. Thanks for the positive feedback!

Sep 25, 2023 -

zuchinni7 responded

Always a pleasure to do business with him. The only constructive criticism would be the condition of the interior of the car after the service. I usually find large pieces paper all over the car and the decal sticker for the return service date not replaced but on the seat of the car. I know you dont't vacum the car but at least return it the way it was. Thanks!

Sep 25, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing your additional feedback! We will ensure to make a note of this and improve moving forward. Take care! -The Toyota of Hollywood Team

September 23, 2023

The customer service is the best and I love it every time I visit this location. More

by georgiamissick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

We are happy to read your positive feedback, Georgia! Thank you for choosing Toyota of Hollywood and for sharing your experience. Drive safely!

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