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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,981 Reviews

1,981 Reviews of Toyota of Hollywood - Service Center

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October 10, 2024

Love David Silva my service writer and love the fact that it's so close to my house. More

by ADELEGONZALEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota of Hollywood FL responded

Adele, thank you for leaving Toyota of Hollywood a five-star review! We are glad that our team is helpful and our location is convenient. See you next time!

October 10, 2024

I have to come back 2 times and the problem still remains. My car conditions are worse now! More

by VILLEGASWORLDTRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Oct 11, 2024 -

Toyota of Hollywood FL responded

Thank you for letting us know about your disappointing experience. Your feedback will help us provide better service in the future. If you would like to discuss anything further, I've listed my contact information here. - Shawn Jones - Customer Relations Manager - (954) 893-4660

October 09, 2024

Good service, excellent attend, I went with my car in perfect condition. I recommwnd they More

by rllaneza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Oct 10, 2024 -

Toyota of Hollywood FL responded

Rllaneza, thank you for the positive feedback about your recent visit to Toyota of Hollywood!

October 09, 2024

Un excelente servicio,DARIO nos dio una atención excelente, nos llevaron ala casa y nos recogieron cuando estuvo terminado el servicio, GRACIAS More

by adamesgabriel2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARIO
Oct 10, 2024 -

Toyota of Hollywood FL responded

Adames, gracias por compartir su experiencia con Dario y el equipo de Toyota of Hollywood. Nos alegra saber que ha recibido un servicio excelente. Estamos aquí para ayudarle cuando lo necesite!

October 09, 2024

Good service thank you for help me with the maintenance, the front desk girl, excellent service customer More

by maujenny126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Toyota of Hollywood FL responded

Jenny, thank you for your feedback! We're glad to hear that our team at Toyota of Hollywood provided excellent service during your visit. We appreciate the support and look forward to assisting you in the future!

October 08, 2024

I have lost all my trust in Toyota of Hollywood. I requested and paid for my right tail light to be fixed and it's not. I also paid for my brakes to be replaced and they are squeaking. More

by msiverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Salinas
Oct 09, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. It sounds like we didn't meet our usual standards for service and I apologize for any inconvenience caused. Please reach out so we can address these issues promptly and restore your trust in us. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 08, 2024

Fast, polite, helpful and very clear about what you and your car needs, thank you! More

by Becky55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Toyota of Hollywood FL responded

Thanks so much, Becky. We look forward to your next visit to Toyota of Hollywood!

October 08, 2024

The service was faster than expected. Brandon was nice, knowledgeable, and helpful. He took the time to answer all my questions. I also want to thank his colleague for his patience and ef More

by Jenny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 08, 2024 -

Toyota of Hollywood FL responded

Jenny, we're delighted to hear that Brandon and the team at Toyota of Hollywood provided you with such attentive service. Thank you for sharing your experience, and we hope to assist you again in the future!

October 08, 2024

The service department, drive through and waiting room are designed to handle a large volume of customers at a time and resembles an airport terminal more than a service department. That said, I'm always More

by pslim64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that our service department at Toyota of Hollywood runs smoothly and efficiently, just like a well-oiled machine. It's great to know Isiah has been taking excellent care of your vehicle. We appreciate the feedback and look forward to serving you again!

October 07, 2024

Very professional Very caring listen to what I said and told me they will take care of it which they did.Thank you More

by soundrev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Oct 08, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood provided you with professional and attentive service. Thank you for sharing your experience, and we're glad we could assist!

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