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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,459 Reviews

2,459 Reviews of Toyota of Hollywood - Service Center

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February 28, 2025

Friendly staff, timely work, clean service center. I would recommend this Toyota Service Center to my family and friends. More

by joaniebus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestr
Mar 03, 2025 -

Toyota of Hollywood FL responded

Joanie, thank you for recommending Toyota of Hollywood! We're delighted to hear that our friendly staff and clean service center made a positive impression. We look forward to serving your family and friends too!

February 28, 2025

David explained everything in detail. He helped me to have a smooth process with Toyota. Great communication. More

by JADASTEWARTN
Recommend Dealer
Yes
Employees Worked With
David
Mar 03, 2025 -

Toyota of Hollywood FL responded

Jada, we're delighted to hear that David provided you with a smooth and informative experience at Toyota of Hollywood. Thank you for sharing your positive feedback!

February 28, 2025

Excente servicio y rápida atencion Desde que llegue hubo un personal la cual me atendió con mucha amabilidad More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Gerardo, gracias por compartir su experiencia positiva con el equipo de Toyota of Hollywood. Nos alegra saber que ha recibido un servicio amable y eficiente.

February 27, 2025

The service was professional and quick, I didn’t spend long hours waiting on my car to get serviced. More

by JESSICAJ2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Toyota of Hollywood FL responded

We're happy to hear that your Toyota of Hollywood experience was a smooth success, Jessica!

February 27, 2025

Very good very pleasant and young lady at the body shop service center was wonderful More

by kennybrae
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Toyota of Hollywood FL responded

Kenny, thanks so much for the 5-star review of Toyota of Hollywood!

February 27, 2025

Claudia was efficient and professional. Wait time was not bad seeing I did not have an appointment. More

by EARTHANGELJ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia
Feb 28, 2025 -

Toyota of Hollywood FL responded

Thank you for the great review of Claudia and the team. We look forward to seeing you again at Toyota of Hollywood!

February 27, 2025

Me parece un excelente servicio, la atención es muy buena y la sala de espera también es adecuada además tienen servicio de acercamiento a la casa mientras se realiza el mantenimiento. More

by luberfmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian del departamento de mantenimiento
Feb 28, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que tuvo una experiencia positiva con el servicio y las comodidades en Toyota of Hollywood. Apreciamos su reseña y esperamos poder servirle nuevamente pronto. Gracias por elegirnos!

February 27, 2025

Dealerships, beautiful clean. The people are great. Everything was good except for the communications between the Body Shop and the people upfront at the dealership More

by kennybrae
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual Dearmas was awesome. Would be on the call of duty. I thank him.
Mar 03, 2025 -

Toyota of Hollywood FL responded

Kennybrae, thank you for your feedback! We're glad to hear that you found our dealership clean and enjoyed working with our team at Toyota of Hollywood. We appreciate your input on communication and will work on improving this aspect. - Shawn Jones - Customer Relations Manager - (954) 893-4660

February 27, 2025

The prices for routine maintenance services are astronomically high. My vehicle only had minor maintenance done and my bill was $924. I feel that is highway robbery. More

by ANADELGADO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel is nice and professional
Mar 03, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. At Toyota of Hollywood, we strive to provide value and transparency in our services, so we're sorry to hear about your experience. Please reach out directly if you'd like to discuss this further — we're here to help! Best, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 26, 2025

My tire pressure is off the back tires are 31 and the front are 35 and 32. I have to put air in my tires to achieve the correct PSI this is an inconvenience after leaving the dealership. More

by Willyncia.rufus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Toyota of Hollywood FL responded

Willyncia, I apologize for the inconvenience caused by your tire pressure after leaving our dealership. We strive to ensure everything is in perfect condition before you drive away, and I'm sorry we missed this detail. Please feel free to reach out so we can address any further concerns or questions you may have. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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