1,821 Reviews of Toyota of Hollywood - Service Center
Porque saqué una cita y me dijeron que era por orden de llegada. Esperé 6horas llegada. Esperé 6horas More
We have always come to this dealership and worked with Isaiah. We plan on continuing. Isaiah. We plan on continuing. More
They took 4+ hours for tire rotation & oil change when I was told 3 hours. I had prior engagements that I missed. was told 3 hours. I had prior engagements that I missed. More
Not organized miscommunication was poor my appointment was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: More
Even though I had an appointment time I had about a 3 hour wait to hear what needed to be done. I was wondering why make an appointment? Also was told over 100 cars came in before mine so is it take as m hour wait to hear what needed to be done. I was wondering why make an appointment? Also was told over 100 cars came in before mine so is it take as many cars as possible even if the customer has to wait all day to have car looked at? More
Despite getting an appointment it took 4-5 hours for the dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the de dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the desk 15 mins after the scheduled time. I had also requested a car wash after the oil change which was not done when I came to pickup the car. The only thing that was good was that they offered a ride to my house via Lyft so I did not have to wait the 5 hours at the dealership. More
Thanks so mucho for all the service provided. Will be definitely coming back for every service. Will be definitely coming back for every service. More
The service was great. Start with the valet to the service person, the technician. Everyone was courteous. Thank you very, very much Toyota of Hollywood. Start with the valet to the service person, the technician. Everyone was courteous. Thank you very, very much Toyota of Hollywood. More
There is no point in scheduling an appointment if you don't serve the cars in order of arrival. I do NOT understand why I had to wait FOUR hours for an oil change. It is always frustrating when you ask don't serve the cars in order of arrival. I do NOT understand why I had to wait FOUR hours for an oil change. It is always frustrating when you ask for updates and nobody knows anything. You have to sit there and pray for the associate not to forget you. You have the worst customer service. More
Working with Mr. Olajoyegbe & his team, has been great. I would recommend this services team Olajoyegbe & his team, has been great. I would recommend this services team More