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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,975 Reviews

1,975 Reviews of Toyota of Hollywood - Service Center

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October 04, 2023

Friendly atmosphere and pleasant staff. They are very professional. Keeps me update with the progress of my vehicle More

by tumba1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel metts
Oct 04, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our team at Toyota of Hollywood. Keeping you updated and providing professional service is what we aim for! Thanks for your review.

October 04, 2023

JC Reyes and Bob Maldonado are the best! I am a loyal customer for many years and am always so impressed how busy you are but you all manage to smile and get the job done in the most efficie More

by LISA.KENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes, Bob Maldonado
Oct 04, 2023 -

Toyota of Hollywood FL responded

Lisa, it's great to know that JC and Bob continue to impress you with their service at Toyota of Hollywood. We appreciate your loyalty over the years! Safe travels until we see you next time!

October 04, 2023

Great Service! The technician did a great job! The waiting time was reasonable. They were very fair with the cost too. More

by STEWMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 05, 2023 -

Toyota of Hollywood FL responded

Stewmia, we're glad to know you had a positive experience with our technician and found the waiting time reasonable at Toyota of Hollywood. We appreciate your feedback!

October 03, 2023

I was greeted in Spanish rather than English. However, the valet staff were very polite and friendly. Drew wasn't particularly friendly, but he did get the job done. He didn't ask me if I needed More

by talcarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know you were pleased with the service on your vehicle. We apologize for any inconvenience caused during your visit and will work towards improving our customer experience based on this input. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, John Diaz - Service Manager - 954-893-4662

October 03, 2023

Great service will recommend some one anybody to Toyota of hollywood job well done awesome More

by JACQUELINEWALKER1000@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre manne
Oct 03, 2023 -

Toyota of Hollywood FL responded

Thank you for being a fantastic Toyota of Hollywood customer, Jaqueline! We appreciate your support and look forward to assisting you again in the future.

October 03, 2023

I'm unhappy with the customer service quality I received . came in to fix a few things in my car but due to a un proffesonal customer service I did oil change only! More

by jayjosep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Toyota of Hollywood FL responded

We're sorry to read about your recent experience. We strive for excellent customer service and it seems we fell short during your visit. Your feedback is valuable, as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, John Diaz - Service Manager - 954-893-4662

October 03, 2023

Siempre hemos encontrado apoyo y buen servicio. Gracias por su colaboración tan oportuna y explicaciones brindadas More

by VIVIANACASTILLO1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Manning
Oct 03, 2023 -

Toyota of Hollywood FL responded

Viviana, gracias por compartir su experiencia positiva con nosotros en Toyota of Hollywood. Nos alegra saber que siempre ha encontrado apoyo y buen servicio aquí. Gracias por elegirnos!

October 03, 2023

Muy bue atención al recibir buena atención con respecto al carro reparacion exitosa me llamaron para corregir algo de los inyectores y el resultado Excelente More

by bezararacing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Toyota of Hollywood FL responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Toyota of Hollywood!

October 03, 2023

Drove up with out an appointment and my Service Rep Dan Metts took care of me and got my car repaired in the time he said it would take. Dan has been taking care of me for the last 6 years very happy More

by FLCLINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Metts Service Dept
Oct 03, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Dan has been providing you with excellent service over the years at Toyota of Hollywood. Thank you for trusting us with your car's needs, and we look forward to serving you in the future!

October 02, 2023

xxxxxxto Drew manning. Always on point and great assistance on my recent service/maintenance on my car. More

by Jinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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