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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,820 Reviews

1,820 Reviews of Toyota of Hollywood - Service Center

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September 04, 2023

Everything was good . I am satisfied with the service. Especialmente from j c. Thanks a lot More

by GUILLERMOBMONTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J c
Sep 05, 2023 -

Toyota of Hollywood FL responded

Thanks for sharing your appreciation for Toyota of Hollywood and our team! We look forward to your next visit!

September 04, 2023

All of the Work was ok but they don t found my leak on my left front tire And all the week i havé too put air on m’y tire ! More

by y.houletoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

I am sorry to learn about the issue with your tire. We strive for complete customer satisfaction at Toyota of Hollywood and would like to address this concern promptly. Please feel free to reach out so we can assist you further! -John Diaz - Service Manager - 954-893-4662

September 04, 2023

Great service! Was in and out. Brian took care of me and always exceeds expectations!! More

by ANGELICA G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Thank you for this awesome review of Toyota of Hollywood! Brian will be glad to hear you appreciated his help. Safe travels!

September 03, 2023

I spent 5 hours waiting for the carn not good 🙏🙏🙏very tired yesterday but thanks More

by JEANGILLESCLAUDE004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Toyota of Hollywood FL responded

Jean, we strive to deliver timely service and I apologize if the wait was longer than anticipated. We will keep your feedback in mind in our constant effort to improve our efficiency. If there's anything else you'd like to add, please reach out to me directly. Thank you, John Diaz - Service Manager - 954-893-4662

September 03, 2023

Service delivery by the dealer, unmatched, it is more than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience More

by CRCHIWAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Mack
Sep 05, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had such a positive experience with our team at Toyota of Hollywood. We strive for excellence in customer satisfaction and it's great to see that reflected in your visit!

September 03, 2023

Hi, Sophia. Except for a few things, it was really good experience. I first want to say that Arian was great, and the car is running exceptionally well. I schedu More

by GOMACSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arian Mazumder
Sep 05, 2023 -

Toyota of Hollywood FL responded

I appreciate your detailed feedback and am glad to know that Arian was able to assist you well. However, I apologize for the discrepancies in the odometer reading and the cleanliness issues you experienced. We'll certainly address these points with our team so as to improve future experiences. In the meantime, please give me a call, and I would be happy to resolve the ongoing issues. Talk soon, John Diaz - Service Manager - 954-893-4662

September 03, 2023

Service was very good and professional I would recommend others customer thanks for quality of service I received More

by HOLNESSMICHAEL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Michael, we're glad to know you had a positive experience with our team at Toyota of Hollywood. Thanks for recommending us and sharing your feedback!

September 03, 2023

El servicio y mecánicos son malos y se dan mucho para poder atender a uno More

by ENRIQUESCRESPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Enrique, queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si pueda ayudarlo. Si está dispuesto, no dude en llamarme para discutir. Gracias, John Diaz - Service Manager - 954-893-4662

September 03, 2023

Always quick with getting in for appointments Also my tech JC is excellent. Explains everything More

by TR236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
Sep 05, 2023 -

Toyota of Hollywood FL responded

We are so happy to hear you always have positive experiences with our stellar team at Toyota of Hollywood! Thank you for choosing us!

September 02, 2023

Porque saqué una cita y me dijeron que era por orden de llegada. Esperé 6horas More

by FRANCOFUSTER1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 05, 2023 -

Toyota of Hollywood FL responded

Es preocupante leer esta reseña, y me gustaría tener la oportunidad asistirle. Si considera proporcionarme más información sobre su visita, he incluido mi información de contacto aquí. Gracias, John Diaz - Service Manager - 954-893-4662

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