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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,980 Reviews

1,980 Reviews of Toyota of Hollywood - Service Center

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October 12, 2023

I have purchase 5 cars at Toyota of Hollywood that saids it all. Great place More

by JANICEJIMENEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Toyota of Hollywood FL responded

We are so grateful to have earned your loyal business. Thank you for choosing Toyota of Hollywood as your go-to dealership!

October 11, 2023

For several years I have been coming in to Toyota of Hollywood to service my car and as always it has been a good experience with Danny Metts, my Service Advisor. He is very knowledgeable, experienced More

by MARUSS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Toyota of Hollywood FL responded

We're glad to know you've had consistent positive experiences with Danny Metts at Toyota of Hollywood. His knowledge and experience are indeed valuable assets for us! Thanks for your continued trust in our service team.

October 11, 2023

I appreciate the no hassle service. Ride offered if you don't want to wait is a plus. More

by JENNIFERTULLOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Oct 11, 2023 -

Toyota of Hollywood FL responded

Jennifer, thank you for choosing Toyota of Hollywood for your vehicle needs! Hassle-free service is what we strive for, so it's wonderful to see that reflected in your experience. Until next time!

October 11, 2023

I like going there because J. C. Reyes is so kind to me and he takes good care of me . He always keeps me informed as to what is going on with my car and never do I have to wait l More

by patricia_30786@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I always stop by and see Maldonado to see what new cars he has for sale while I am there.
Oct 12, 2023 -

Toyota of Hollywood FL responded

Patricia, we're delighted to know that J.C. and our team at Toyota of Hollywood have been able to provide you with such a positive experience! We appreciate your feedback — it's always great hearing from happy customers like yourself!

October 10, 2023

Very friendly and professional staff I will always have a Toyota in my drive way More

by LDONJOIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

Thank you for this 5-star review of Toyota of Hollywood! We look forward to seeing you again down the road!

October 10, 2023

I always receive great customer service. I never feel like I'm cheated like at other dealerships I've been to. Definitely will always bring my car here and buy my next car from here. More

by ELECIAPATRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you've had such positive experiences with us at Toyota of Hollywood! We appreciate your trust and look forward to assisting you in the future. Safe travels until then!

October 10, 2023

Very good costumer service. , staff very helpful, but very expensive. I really like the service More

by BRIDG-FILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

We are pleased to hear you are overall satisfied with our services! Thank you for your feedback on our pricing, as it helps us improve here at Toyota of Hollywood. Safe travels, and we hope to see you next time!

October 09, 2023

Two hour wait , they don’t seem to give a receipt of what they did . Car not cleaned More

by araujo_j@bellsourh.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

I'm sorry your recent visit fell short of our 5-star standards. We always aim for efficient service and want our customers to feel both informed and satisfied. Your feedback will be shared with the team in our efforts to improve, and if there's anything else you would like to discuss, please contact me directly. Thank you, John Diaz - Service Manager - 954-893-4662

October 09, 2023

Quality cars and great service from all who work there at Toyota. Awsome job thank you More

by NEISYPAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Toyota of Hollywood. Safe travels!

October 08, 2023

I was told it would take about two hours, I said I would wait. My appointment was 8:30, my car wasn’t ready until noon. More

by SADAMS560
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

We appreciate your patience during your recent visit to Toyota of Hollywood. We apologize for the delay and will work on improving our service times. Thank you for sharing this feedback with us!

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