Toyota of Hollywood - Service Center

Made an appointment for 6:30 am, Went for a screw in my tire. Waited for 2 hours and was told at 8:30 that there is nothing they can do. Then they proceed to try and sell me a tire. That they did not have tire. Waited for 2 hours and was told at 8:30 that there is nothing they can do. Then they proceed to try and sell me a tire. That they did not have in stock. I refused and went to Tire plus. At Tire plus the technician proceeded to spray the screw with water. He saw no bubbles and pulled out the screw. He let me know there was no leak. And the screw was not deep enough to cause any damage. This Toyota has Garbage Customer service. Causing me to wait 2 hours just to try to scam me into buying a tire, instead of doing basic trouble shooting. More

To start Isaac must have been having a really bad day his customer service skills was very unprofessional I didn’t deserve the way he handled me after waiting in line from him having a extra long personal co customer service skills was very unprofessional I didn’t deserve the way he handled me after waiting in line from him having a extra long personal conversation I had cut and on only for him to reply he didn’t call me my car wasn’t ready but I should him the text then he rudely sat the paper down and quoted get that in take it to the guys out side anyway if he doesn’t like his job he needs to change I have been dealing with Toyota of Hollywood much longer then his been employed there and I can be sure to say if his attitude doesn’t change I will be writing a google review next and posting his picture More

No l costo del servicio fue muy caro, pienso que por eso la gente busca opciones en otros talleres; también pienso que por ser mujer abusan de nuestra ignorancia la gente busca opciones en otros talleres; también pienso que por ser mujer abusan de nuestra ignorancia More

I was dissatisfied with the phone service. What should have taken a few days took me 2 weeks to get the job done because of a lack of communication and understanding. What should have taken a few days took me 2 weeks to get the job done because of a lack of communication and understanding. More

I walked in on a Sunday because my check engine light came on and Lenny got me in and out and I didn’t even have an appointment. Thank u lenny came on and Lenny got me in and out and I didn’t even have an appointment. Thank u lenny More

Great service and great people . Very friendly honest people. No wait time. And they finish fast. Very friendly honest people. No wait time. And they finish fast. More

The best dealer in Miami . The mechanic are the best and Neida Brizuela the most kind person and excellent The mechanic are the best and Neida Brizuela the most kind person and excellent More

Brandon was excellent! Great communication in helping me to understand what was wrong, and what needed to be done. Great communication in helping me to understand what was wrong, and what needed to be done. More

I went in for an oil change and was told that the cost was $300 because the car needed filters, tire rotation and inspection. I agreed. While waiting for the car, I was told that car needed a brake clean was $300 because the car needed filters, tire rotation and inspection. I agreed. While waiting for the car, I was told that car needed a brake cleaning and rear pads plus wiper blades. Since the repair had to do with the brakes, I agreed. The total price was now $657.00. I added up each item and the price was $100 less. The invoice had to be corrected. Also the brake pads were not replaced and the manual brake is not working so I will have to take the car back for proper repair. More

Dealership is fantastic. They care very much about their customers. The employees are wonderful people They care very much about their customers. The employees are wonderful people More