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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,980 Reviews
Call Service Center (844) 888-0753

1,980 Reviews of Toyota of Hollywood - Service Center

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October 13, 2023

Service department was very clean, my service representative was outstanding explained, coffee and coffee machine is the best. Thank you More

by SOFISOFIS_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with our service department and enjoyed the coffee at Toyota of Hollywood. Your feedback is appreciated, thank you!

October 13, 2023

Lenny is very professional And helpful and I am happy with the service and always request him as my service person More

by soniadas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Lenny has been able to provide you with such great service at Toyota of Hollywood. We appreciate your feedback and look forward to assisting you in the future!

October 12, 2023

I was overcharged and also they take a long time to give back the car. More

by rivkaorelus06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Oct 12, 2023 -

Toyota of Hollywood FL responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for any delays and discrepancies in pricing. Please contact me directly when you have a moment - I'd like to see how I can help clear things up. Thank you, John Diaz - Service Manager - 954-893-4662

October 12, 2023

I like the services was easy and quick, the assistance was good and the costumer service was great. More

by mallelacelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Toyota of Hollywood FL responded

Thanks for sharing your positive feedback with the team at Toyota of Hollywood! Seamless service is always our aim and we hope to see you next time!

October 12, 2023

Courtesy, expertise and kept us informed. Dan worked with us. Got excellent service. Super work. More

by dochobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mets
Report | Print
Oct 12, 2023 -

Toyota of Hollywood FL responded

Thank you for this 5-star review of Toyota of Hollywood! We appreciate your shoutout to Dan and look forward to seeing you next time!

October 12, 2023

Service. Professionalism. Courtesy. Help. Timely. Communication. Caring. Understanding. All-around awesome. Dan is the man! I keep coming back. More

by olaomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN
Report | Print
Oct 12, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that you had an all-around awesome experience with Dan at Toyota of Hollywood! Your continued support means a lot to us. Thank you for the fantastic review and we look forward to your next visit!

October 12, 2023

The service was very done. My liaison Lenny was very professional and gave me options to fix my car issue. More

by KLINDSEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Toyota of Hollywood FL responded

Lindsey, we're glad to know that Lenny was able to provide you with great service and options for your car at Toyota of Hollywood. Thanks for the positive feedback!

October 12, 2023

Myself and my family have been coming here for many years. Nice service provider is the best night grandson recently bought a car there and I recommended him to contact my service provider and Toyota o More

by LORELL212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you and your family have trusted Toyota of Hollywood for many years. We appreciate the recommendation, and we look forward to continuing our service with you in the future!

October 12, 2023

Great Service, Excellent Customer service. The right time to wait. I do recommend this Dealer. More

by JO LOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Toyota of Hollywood FL responded

Thanks for the 5-star review, Jo. We hope to see you again at Toyota of Hollywood!

October 12, 2023

You wouldn't consider an oil change that I had down at a different service center as part of my vehicles maintenance history which I find to be inflexible and not the best service. More

by WFALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Toyota of Hollywood FL responded

We're sorry to learn about your experience and appreciate you bringing this to our attention. We understand how important it is for all maintenance history to be recognized, regardless of where the service was performed. Your feedback will help us improve our processes moving forward. If there's anything else we can assist with or discuss further, please reach out directly at any time. Thank you, John Diaz - Service Manager - 954-893-4662

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