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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,981 Reviews

1,981 Reviews of Toyota of Hollywood - Service Center

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October 13, 2024

Amazing work! Thank you Brandon, great attention, great customer service and great advisor. I will definitely come back! More

by Jose Orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

Jose, we're delighted to hear that Brandon provided you with excellent service at Toyota of Hollywood! We look forward to welcoming you back in the future.

October 13, 2024

I had a great experience my service advisor was wonderful. This was my first service. More

by dlove822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

We are delighted to hear from you. Thank you for the great review of Toyota of Hollywood!

October 13, 2024

Lo mejor de Hollywood excelente servicio y atención de todo los trabajadores de ese lugar More

by N4srwz2g8s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris
Nov 07, 2024 -

Toyota of Hollywood FL responded

Gracias por tomarse el tiempo de compartir su experiencia positiva con nosotros en Toyota of Hollywood! Lo apreciamos mucho.

October 12, 2024

Best dealership I've ever been in, wonderful staff ( Brandon). Clean, comfortable and a place to eat More

by athompkins27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 15, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that Brandon was great to work with and that you enjoyed your waiting experience. Thanks for choosing Toyota of Hollywood.

October 12, 2024

They were professional, friendly and they Explained to me future services or work to do More

by FONFREL_CLIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

We can't thank you enough for the excellent review of Toyota of Hollywood!

October 12, 2024

Great location, honest and transparent, thank you for being a great representation for a great manufacturer! More

by ronnie.p.glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 15, 2024 -

Toyota of Hollywood FL responded

Ronnie, we're delighted to hear you had a positive experience with us at Toyota of Hollywood! Thank you for the kind words and support.

October 12, 2024

Excellent service Mr drew is a professional and respectful person thank you very much barbara More

by bàrbara9056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

Thank you for your kind words for Drew! We appreciate your support for the Toyota of Hollywood team, Barbara!

October 11, 2024

I was scam for a salesman his name was Mike or Luis , long history he work with Pedro Oberto .. he lie to me is very sad he’s Venezuelan but he represents the ugly part of latinoamericano More

by Luima18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike or Luis and Pedro Oberto
Oct 13, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our sales team. We strive for honesty and integrity in all interactions, so it's concerning to learn that this was not the case during your visit. Please reach out directly so we can address this situation further and work towards a resolution. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 11, 2024

Muy mal servicio mi carro lleva más de dos semanas y no me llaman y no resuelven More

by yenimolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of Hollywood FL responded

Yeni, me disculpo si su experiencia con nosotros no cumplió con sus expectativas. Trabajamos para ofrecer un servicio de 5 estrellas, por lo que me preocupa saber que este no fue su caso. No dude en contactarme si desea conversar sobre esto mejor. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 10, 2024

Vehicle came back wet and dirty and partially completed. Service was rush and I wonder if vehicle was service at all. More

by parkerdevon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Oct 10, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. We're sorry to hear about the condition of your vehicle after service at Toyota of Hollywood. Please reach out directly so we can address this and ensure a better experience next time. - Shawn Jones - Customer Relations Manager - (954) 893-4660

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