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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,819 Reviews
Call Service Center (844) 888-0753

1,819 Reviews of Toyota of Hollywood - Service Center

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September 24, 2023

I had a wonderful experience at Toyota. Isiah is great as always. He keeps me updated on the progress of my vehicle. He is a great employee, offers good customer service, and represents the More

by mariafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Toyota of Hollywood FL responded

Maria, we're so glad to know that Isiah continues to provide you with excellent service here at Toyota of Hollywood. We appreciate your kind words and look forward to assisting you in the future!

September 24, 2023

Brandon is always helpful and make sure I am always taken care of every time More

by steevesalomon09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sylvestre
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Sep 25, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind feedback about Brandon and hope to see you again at Toyota of Hollywood!

September 23, 2023

It a great dealer I would recommend every one to service there vichel Isaac has great customer service More

by TALETARICKETTS.TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Sep 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with Isaac at Toyota of Hollywood! We appreciate your recommendation and look forward to assisting with any future vehicle service needs.

September 23, 2023

Its is very simply to reserve an appointment with Dan Metts in the Service Department and one leave satisfied with his work and expertise with his department More

by zuchinni7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Metts
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Sep 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Dan and our Service Department at Toyota of Hollywood have been able to meet your needs. Thanks for the positive feedback!

Sep 25, 2023 -

zuchinni7 responded

Always a pleasure to do business with him. The only constructive criticism would be the condition of the interior of the car after the service. I usually find large pieces paper all over the car and the decal sticker for the return service date not replaced but on the seat of the car. I know you dont't vacum the car but at least return it the way it was. Thanks!

Sep 25, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing your additional feedback! We will ensure to make a note of this and improve moving forward. Take care! -The Toyota of Hollywood Team

September 23, 2023

The customer service is the best and I love it every time I visit this location. More

by georgiamissick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Sep 25, 2023 -

Toyota of Hollywood FL responded

We are happy to read your positive feedback, Georgia! Thank you for choosing Toyota of Hollywood and for sharing your experience. Drive safely!

September 23, 2023

This dealership is great. I purchased my suv here and get it services as needed. It's sleays a smooth process. More

by KANIKASTAMPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you've had consistently smooth experiences with us at Toyota of Hollywood. Thanks for choosing us for your SUV purchase and service needs!

September 23, 2023

Dishonest business practices combined with unacceptable time to do routine maintenance such as changing the oil on a vehicle is the beginning of an alarming trend and not a good relationship I wish to esta More

by demetri285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mitts
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Sep 25, 2023 -

Toyota of Hollywood FL responded

We're sorry to read about your experience. It's important for us to provide efficient and honest service, so it's concerning that we've missed the mark here. We understand if you choose another provider but would appreciate a chance to discuss this further with you in hopes of improving our services moving forward. Please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

September 23, 2023

Good customer services, JC is the best, very attentive and on point. Thank you for the great service. More

by CRISTINA.DIAZ8805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Toyota of Hollywood FL responded

Cristina, we're so glad to know that JC and our team provided you with excellent service here at Toyota of Hollywood. Thanks for your positive feedback!

September 22, 2023

They take too long to check up my car. It is taken whole day to check up More

by IOKD3@OUTLOOK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Toyota of Hollywood FL responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please don’t hesitate to reach out. Best, John Diaz - Service Manager - 954-893-4662

September 22, 2023

You did a good job, but the price was a little too hight, but i like the work you guys did More

by ricardo_k2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Toyota of Hollywood FL responded

Ricardo, thank you for sharing your feedback on our pricing, as we are always working to improve our services. The Toyota of Hollywood team is happy to have earned your five stars, and we look forward to your next visit.

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