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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,819 Reviews

1,819 Reviews of Toyota of Hollywood - Service Center

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September 26, 2023

Very good service, efficient, helpful and fast, thank you so much Corolla of Hollywood, greetings More

by themagicalarepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We are so glad to hear that you had a successful experience working with the Toyota of Hollywood team. Drive safely, and we hope to see you again down the road!

September 26, 2023

Great service from start to finish. Thanks Sophia and Danny, I look forward to brining the car back to this dealer. More

by godbest7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Sophia and Danny provided you with great service at Toyota of Hollywood! We look forward to seeing you again when it's time for your car's next visit. Safe travels until then!

September 25, 2023

Quick, easy, friendly, over the top excellent. Sebastian took car of my car and I would refer him to everyone! More

by maria colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Marmolejos
Sep 25, 2023 -

Toyota of Hollywood FL responded

Maria, it's great to know that Sebastian provided excellent service at Toyota of Hollywood. We appreciate your recommendation and we're here for any future needs you might have!

September 25, 2023

David was GREAT! Best service guy around. Explains everything calmly and clearly. Thank you so much! More

by Blue🦋
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing a great review of David and the team! We appreciate your business and we hope to see you again at Toyota of Hollywood. Drive safely!

September 25, 2023

Didn’t do exactly as I said. From 8 to 4:30 oil change and tires rotation. Even with appointment More

by JOFFRETLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

I am disappointed to hear that your vehicle was not serviced in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient work, and I am sorry that we were not of further assistance. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, John Diaz - Service Manager - 954-893-4662

Sep 26, 2023 -

JOFFRETLUNA responded

Cómo es posible que aún así haciendo cita para supuestamente agilizar el proceso del servicio my truck haya durado desde las 8:30 cita pautada a esa hora hasta las 3:30 solo para cambio de aceite y rotación de cauchos luego a esa hora me llaman para decirme qué hay que cambiar los brake pads que tomaría no menos de una hora es decir my truck was 8 horas en servicio Que estoy muy seguro que para lo mismo no toma mas de 3 horas come on you are better than this guys. And on top of that, yo requerí específicamente aparte del servicio que por favor chequearan detalladamente el sensor que abre y cierra las puertas con el remote control que no funciona muy bien y que me dieran respuesta y no recibí nada por escrito a ver si se cambia o no. So creo que somos important antes los costumers a la hora de hacer servicio como a la hora de ir a comprar un vehículo TOYOTA right ? Like I said you are better than this. Quality of service not good at HOLLYWOOD TOYOTA

September 25, 2023

No complaints really. Wish my car was washed since I have the total care package tho. Everyone is very nice and polite. More

by ariagnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know our team at Toyota of Hollywood welcomed you with courteous professionalism! We'll take note of your car wash feedback. If there's anything else we can do for you, please let us know. Safe travels!

September 25, 2023

I want to take the time to say thanks to Lacey Derose that was very helpful and has very good manners, you are bleesed to have her there! Thanks for your service and keep it up! More

by JUDHITRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Derose
Sep 25, 2023 -

Toyota of Hollywood FL responded

Judhit, we're so glad to know that Lacey was able to assist you at Toyota of Hollywood. We appreciate your kind words and will definitely pass them along!

September 25, 2023

Good People that work there. Great hours for service and sales. I will be back. More

by segler.warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We hope to see you back again at Toyota of Hollywood!

September 25, 2023

They have a great team and provide excellent customer service. This is where I go every time I need to service my car. More

by kimberly_sanchez1
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Sep 26, 2023 -

Toyota of Hollywood FL responded

Kimberly, we're glad to know that you've had positive experiences with our team and service. We appreciate your loyalty and look forward to continuing to serve you in the future. If there's anything else we can do for you or any feedback on how we could improve your experience, please don't hesitate to let us know! Thank you, John Diaz - Service Manager - 954-893-4662

September 24, 2023

I had a great experience at Toyota Hollywood. I went in there with the goal of not leaving without a car, and they indeed made me leave with a brand new car More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Bruno, we're delighted to know you had a great experience at Toyota of Hollywood and left with a brand new car! Thanks for choosing us.

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